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  3. Clinic Embedded HIV Engagement Specialist
APLA Health logo

Clinic Embedded HIV Engagement Specialist

APLA Health·Los Angeles, California

$26 - $30/hr·Full Time·On Site·2-5 yrs·
Posted 4 months ago
Practice for this role

About the role

The specialist plans, coordinates, implements, and evaluates patient outreach, engagement, and re-engagement activities to link people living with HIV (PLWH) to necessary medical care. This involves collaborating with the team to identify eligible patients, conducting outreach including home visits, connecting patients to services resolving socioeconomic challenges, and tracking retention outcomes.

Job DetailsJob Location

  • Advancement
  • Home
  • Health
  • Suite -
  • Los
  • Angeles,
  • CA 90010Position
  • Type:
  • Full
  • TimeEducation
  • Level:
  • BA -
  • Bachelors
  • DegreeSalary
  • Range: $26.37 - $29.68
  • HourlyTravel
  • Percentage: Up to 25%Job
  • Shift:
  • Day: 8am - 5pmJob
  • Category: Nonprofit - Social ServicesRequisition #: 49008
  • Status:
  • Full-time,
  • Non-Exempt
  • Schedule: Monday – Friday, 8AM – 5PM
  • Onsite or
  • Hybrid:
  • Onsite
  • Full-time/Contract: Contract Position until 02/2027.
  • Bilingual (English/Spanish):
  • Not
  • Required
  • Position
  • SUMMARY: Under the direct supervision of the Data to Care (D2C) Program Manager, The Clinic Embedded HIV Engagement Specialist (CEHES) is responsible for planning, coordinating, implementing, and evaluating patient outreach, engagement, and re-engagement activities to successfully link patients living with HIV (PLWH) to needed medical care. The CEHES collaborates with their fellow CEHES colleague, The D2C Program Manager, and the D2C Data Analyst, to identify APLA Health patients who are eligible for D2C services, and to track outcomes of outreach and engagement efforts. The D2C program is a Los Angeles County funded 3-year pilot program to inform future HIV planning and care. The Centers for Disease Control and Prevention defines Data to Care (D2C) as “a public health strategy that uses HIV surveillance data, pharmacy fill data, clinic appointment data, and other treatment and care data sources to identify persons with HIV who are not in care, link those not in care to appropriate medical and social services, and ultimately support the HIV Care Continuum”.
  • Essential
  • DUTIES
  • AND
  • RESPONSIBILITIES: Plan, coordinate, implement and evaluate a patient retention intervention aimed at finding out of care PLWHA Work with key clinic staff in locating out of care patients by conducting outreach services to PLWHA that have fallen out of HIV medical care. Assist in the coordination and delivery of patient-centered activities that focus on addressing health status, engagement and retention in care. Connect patients to services that assist with resolving socioeconomic challenges. Networks, develops strong, productive relationships of transparency and trust with community agencies and organizations, and key stakeholders to establish referral linkages. Enters and maintains program data, including clinical documentation and reporting forms Develop and implement client identification and engagement strategy; Conduct outreach, including in-person field and home visits with clients; Conduct regular communication with clients to establish rapport and support clients; Coordinate referral and linkage to medical care, Medical Care Coordination and support services. Tracks engagement and retention in medical care. Document steps taken to help the client maintain access to HIV medical care. Responds to patient inquiries in a prompt manner. Provide HIV education, inclusive of treatment education. Enter progress notes in client-level database systems regarding disposition of clients, referrals, changes of address, telephone information, case manager assignment, etc. Assure client confidentiality as defined by APLA policy and procedures. Contact appropriate professionals to assist in the determination of need and/or eligibility for services. Monitor referrals and follow-up on those requiring additional advocacy. Attends staff meetings, D2C meetings (to review and evaluate program services, and make recommendations for program improvement), case conferencing and other meetings as required. Attend regularly scheduled in-services, as well as outside conferences, and workshops to expand capacity to meet program goals and objectives. Provide written and statistical reports as needed. Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
  • QualificationsREQUIREMENTS:
  • Training and
  • Experience: Bachelor’s degree in Social Work, Psychology, or equivalent social science degree; and at least one year of experience caring for LGBTQIA+ PLWH;
  • OR High school diploma, or high school diploma equivalency (e.g., demonstrated experience or certification as a health educator, demonstrated experience providing HIV health education, and/or relevant lived experience); and at least three years of experience caring for LGBTQIA+ PLWH.
  • Knowledge of: Experience in a nonprofit environment and specific training/experience working with people living with HIV/AIDS. Experience working with culturally diverse communities with the ability to be culturally sensitive and appropriate. Strong interpersonal skills and the ability to advocate for individuals who may not share basic commonalities, including value systems and behavior norms. Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds. Experience providing crisis intervention. Bilingual required – English/Spanish.
  • WORKING
  • Conditions/Physical
  • REQUIREMENTS: This is primarily a field-based hybrid position with some office hours that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
  • SPECIAL
  • REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster required or medical/religious exemption. Equal Opportunity Employer.

Requirements

Candidates need either a Bachelor's degree in a social science field plus one year of experience caring for LGBTQIA+ PLWH, or a high school diploma/equivalent plus three years of relevant experience, which may include health education or lived experience. Proficiency in English and Spanish is required, along with a valid California driver's license and personal vehicle for work.

  • high school
  • bachelor degree
  • Confidentiality
  • Data Analysis
  • Crisis Intervention
  • Data Entry
  • Patient Outreach
  • Patient Engagement
  • Referral Linkages
  • Intervention Planning
  • Field Visits
  • Home Visits
  • Client Identification
  • Patient Retention
  • Outreach Services
  • HIV Education
  • HIV Care Continuum
  • Socioeconomic Support

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$26 - $30/hr
Location
Los Angeles, California
Posted
Mar 26, 2026
Application
Employer website
APLA Health logo

Hiring organization

APLA Health

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20...

Salary listed on 11 jobs
IndustryNon-profit Organization Management
TypeNonprofit
Size51-200 employees
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In California, healthcare operations roles often draw steady demand because clinics and medical groups need staff who can manage scheduling, records, and front-office workflows. These positions are competitive when employers want 3+ years of healthcare office experience, Microsoft Office proficiency, and EHR familiarity such as eCW, with a bachelor’s degree or medical assistant certificate preferred. Before applying, compare your EHR and office software experience against the posting; this platform’s AI-summarized requirements and benefits help you review the original job description faster.

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