The role involves collaborating with clinic leadership and staff to implement care management and quality improvement functions, optimizing patient outcomes through data review and staff education. Responsibilities also include following up with patients based on physician care plans via various communication methods and adhering to the Medical Assistant scope of practice.
Requirements summary
Candidates must possess an Associate's Degree or equivalent knowledge in Allied Health, or 2 years of verifiable full-time Medical Assistant experience within the last 5 years, along with typically 2 years of experience in an ambulatory setting involving direct patient care and chronic disease knowledge. Required certifications include CMA or RMA registration, and BLS certification must be obtained within 45 days.
high schoolassociate degreeprofessional certificateAttention To DetailCommunication SkillsBLS CertificationData AnalysisPatient CareQuality ImprovementElectronic Medical RecordsStaff EducationMedical Record ReviewCare ManagementPatient Follow-upCMA CertificationData DistributionRMA CertificationAction Plan CreationMedical Assistant Scope
Job description
Department
01220
AMG
SLPOB -
Internal
Medicine
Status:
Full time
Benefits
Eligible:
Yes
Hours
Per
Week: 40
Schedule
Details/Additional
Information:
Schedule varies between the hours of 8am-5:30 pm, Monday through Friday. No weekends or holidays. Pay Range $21.85 - $34.35
Major
Responsibilities: Collaborates with clinic leadership, physicians and staff to implement care management and quality improvement functions to optimize outcomes. This may include distribution and discussion of data and reports with care providers, staff education, and gathering and compiling input from physicians and other care providers. Receives and distributes reports showing the progress and implementation of care management initiatives within market and clinics. Assists leadership with identification and implementation of improvement strategies as designated. Follows up with patients based on identified physician care plan needs through various methods to include phone calls, letters, and face-to-face meetings. Acts as a resource to staff on current and new care management initiatives. Works closely with clinic staff to assess and improve care management results through discussion and staff education. May participate in medical record reviews as necessary Reviews data to identify clinic and market trends. May presents data as requested for the purpose of creating action plans needed to improve patient care. Acts as an informational resource to care management administration. Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Licensure,
Registration, and/or
Certification
Required: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Certified or registered as a
CMA or
RMA by one of the following
National
Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
Benefits
Dental Insurance
Life Insurance
Paid Parental Leave
Health Insurance
Vision Insurance
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Adoption Assistance
Educational Assistance Program
Retirement Plans With Employer Match
Education
Required: High School Diploma or GED required Associate's Degree (or equivalent knowledge) in Allied Health. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Experience
Required: Typically requires 2 years of experience in an ambulatory setting that includes experiences in direct patient care, general knowledge of chronic disease states, providing staff training, and assisting with gathering, interpreting and distributing data.
Knowledge,
Skills &
Abilities
Required: Excellent oral and written communication skills. Demonstrated ability to effectively communicate with multi-discipline team members and other professionals. Proficient in the use of Microsoft office suite or similar products, electronic mail and electronic medical records systems. Ability to work independently with minimal supervision. Excellent attention to detail with the ability to prioritize and organize data / projects effectively.
Physical
Requirements and
Working
Conditions: Generally exposed to a normal office environment. Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case- by
case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment essential to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our
Commitment to
You:
Advocate
Health offers a comprehensive suite of
Total
Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials.
Combined,
Advocate and
Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care
