Personal Injury Coordinator

Join Our Team as a Personal Injury Coordinator at IBI Clinic!

Are you organized, proactive, and passionate about helping patients through their recovery journey? We are looking for a Personal Injury Coordinator to join our growing team and support our Personal Injury operations across multiple locations.

IBI Clinic is one of the fastest-growing and most innovative Ambulatory Surgery Centers, and we are looking for a dedicated team member who can help coordinate and support our Personal Injury patients and operations.

Location

Loganville, GA, Alpharetta, GA and Brookhaven, GA Travel Required - Must be able to cover all three locations (REQUIRED)

What We’re Looking For

• Flexibility & Travel - Must be able to travel between Loganville, Alpharetta, and Brookhaven locations, as well as visit partner offices such as chiropractors and attorneys when needed.
• Personal Injury Experience (Preferred) - Understanding of PI cases, attorney coordination, and patient case flow is a plus.
• Strong Communication Skills - Ability to communicate effectively with patients, attorneys, chiropractors, and medical providers.
• Patient-Centered Approach - Provide guidance and support to patients throughout their treatment and recovery process.
• Problem-Solving Skills - Ability to handle scheduling issues, patient concerns, and coordination challenges.
• Administrative Skills - Comfortable handling documentation, scheduling, follow-ups, and case tracking.
• Highly Organized - Ability to manage multiple cases, appointments, and partner communications.
• Bilingual Preferred (English/Spanish) - Strongly preferred but not required.
• Reliable & Professional - This role requires someone dependable who can work independently and represent the clinic professionally.

Responsibilities

• Coordinate and manage Personal Injury patient cases across all three locations.
• Serve as the on-site team member supporting PI operations.
• Accompany patients to appointments with chiropractors, attorneys, and partner offices when needed.
• Assist with in-person coordination, scheduling, and patient support.
• Act as a liaison between patients, attorneys, chiropractors, and medical providers.