Mental Health Intake/Admin Case Manager

Job Opportunity: Adult Intake/Administrative Case Manager – Mental Health Program

Location: Pathways Forward

1100 S. Cameron Street Harrisburg, PA 17104

Job Type: Full-time

Pay

$45,000 - $46,000 annually

Expected Hours

37.5 per week

Schedule: Monday to Friday, Day Shift

Join Our Team!

We are seeking a dedicated and compassionate Mental Health Case Manager to provide essential support to individuals in need of mental health services. This role is crucial in assessing and coordinating care for consumers, ensuring they receive the appropriate services in a timely and organized manner. If you are passionate about making a difference in the lives of others and have a background in mental health or social services, we want to hear from you!

What We Offer

Key Responsibilities

• Under the
• Supervision of the
• MH
• Intake/Administrative
• Supervisor:
• Adheres to the Code of Ethics with consumers, co-workers, providers, and other stakeholders.
• Interview prospective mental health consumers to obtain psychosocial data and other relevant information necessary to determine eligibility for services and specific service needs. Arrange for any professional evaluations which may be necessary to further ascertain consumer’s eligibility and service needs. Clarify and explain to consumers the services available through the agency and the County MH/MR Program.
• Assesses emergency and “immediate need” situations and makes appropriate referrals. Facilitates voluntary and involuntary commitments and admissions to inpatient psychiatric facilities.
• Ensures that consumers undergo an initial financial liability determination and annual liability while on administrative caseload.
• Utilizes strengths/needs assessment and environmental matrix to determine level of case management services needed. Completes referrals and authorizations for appropriate levels of case management services. Makes initial referrals to provider agencies.
• Arrange for any professional evaluations which may be necessary to further ascertain consumer’s eligibility and service needs for purpose of liabilities. Clarify and explain to consumers the services available through the agency and the County MH/ID Program. Complete referral to County Assistance Office for MA insurance if appropriate.
• Follows established protocol and procedures for gathering consumer intake information.
• Provide individuals pending TCM service with a bi-weekly phone contact.
• For individual’s matrixed on an
• Administrative level of care:
• Arranges, and when necessary, authorizes mental health services. Coordinates and facilitates consumer movement through the Service Delivery System to ensure continuity of care and the provision of services in a timely and organized manner.
• Facilitate interagency team meetings and ISPT meetings.
• Monitors consumer’s participation and progress in planned services by completing bi- monthly phone contact with individual.
• Complete a community face to face level of care assessment every six months for individuals’ matrixed at the administrative level of care.
• Complete Matrix, Releases of Information, and Liability yearly face to face with individuals in the community.
• Develops and sustains an ongoing relationship with the consumer and significant others to ensure implementation of MH Services.

Qualifications

Minimum Experience and Training

• High school diploma with 12 semester credit hours in social sciences AND two years of experience in public or private human services, with one year of direct contact with mental health consumers.
• OR a high school diploma AND five years of mental health direct care experience.
• Act 33/34 clearances.
• Access to a vehicle for work-related travel.
• Prior case management experience preferred.

Preferred Experience and Training

• Bachelor’s Degree in sociology, social welfare, psychology, or related field.

Application Process

If you are ready to join a dedicated team and make a significant impact in the lives of others, apply today! Relocation to Harrisburg, PA, is required before starting.

Pathways Forward, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.