Mercyhealth Wisconsin and Illinois·Woodstock, Illinois
The role is responsible for direct patient care, including collecting assessment data, administering medications, and assisting physicians during various treatments and examinations. This position also involves performing specialized ophthalmic testing and maintaining accurate patient documentation and flow.
Essential Duties and Responsibilities
Is responsible for patient care.
Rooms and collects patient assessment data.
Administers medications and performs other patient care procedures as directed and according to established criteria.
Assists physicians during treatment, testing, refractometry and examinations.
Performs retinoscopy, refractometry, A/B scans, photography, fluorescein angiography, corneal/disc topography, assists in surgery, low vision evaluations, visual fields and applanations.
Maintains timely flow of patients.
Provides patient and family education.
Documents patient care and related information.
Respond to incoming telephone calls.
Performs telephone triaging of patients.
Follows up on patient care as needed.
Reviews and maintains charts.
Participates in QA & I
Culture of Excellence Behavior Expectations: To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
High School diploma preferred. Prefer education as a paraprofessional in ophthalmology or optometry.
Certification and Licensure
N/A: Skills and Abilities Good interpersonal/communicative skills needed Special Physical Demands
While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed.
Level of Supervision
This job has no supervisory responsibilities.
This job has no supervisory responsibilities.
$19.40 - $29.10
Mercyhealth is an Equal Opportunity Employer [https://www.mercyhealthsystem.org/careers/]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Click here [https://www.mercyhealthsystem.org/join-our-team/benefits/] for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
A high school diploma is preferred, along with education as a paraprofessional in ophthalmology or optometry. Candidates must possess good interpersonal and communicative skills, along with good eye/hand coordination and manual dexterity for physical tasks.
Market context
In Illinois, support-services roles like this are typically competitive because employers look for a mix of early-career experience, an associate’s degree or equivalent training, and active imaging credentials. For this position, licensure and certification details matter, including ARRT status, an IEMA license, and CT certification within 13 months of hire. This platform AI-summarizes requirements and benefits from the original job description, saving you research time; before applying, verify your credentials and timeline against the posting.
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