MedRhythms·Portland, Maine
The Operations Associate will manage prescriptions from intake through fulfillment, ensuring all documentation is complete, accurate, and compliant with privacy standards. This involves contacting healthcare providers to obtain missing information and accurately recording all communications and data within the company's CRM system.
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MedRhythms is pioneering the development of next-generation neurotherapeutics designed to improve walking, mobility, and related functional outcomes via a proprietary, patented technology platform. Our mission is to help patients regain their mobility, by expanding access to patient-centered, world-class medical devices.
Our groundbreaking technology uses sensors, software, and music to deliver evidence-based interventions to improve walking.
At its core is a cutting-edge treatment mechanism based on the latest neuroscience research in music: rhythm can be used clinically to directly target the human motor system and improve functional outcomes in walking.
It's our mission to see these outcomes realized for the millions of people worldwide who struggle with walking impairments, in conditions including stroke, Parkinson’s disease, and multiple sclerosis.
In late 2023, MedRhythms launched InTandem, an FDA-authorized, prescription-only, home-use device intended to improve walking in adults with chronic stroke, and secured a new unique HCPCS reimbursement code in 2024.
In early 2025, MOVIVE, our second FDA-authorized, prescription-only device was released to support gait rehabilitation and motor function for people living with Parkinson's disease.
We are committed to developing evidence-based treatments, and have conducted clinical trials with leading research institutions across the U.S., including Johns Hopkins, Boston University, Mount Sinai, Cleveland Clinic, and Spaulding Rehabilitation.
Cultural Pillars that drive us and our success: We are committed to People First
We are committed to Excellence Always
We are committed to being Action Focused
At MedRhythms, we value the passion and diversity that people bring with them everyday. It is crucial to our culture when it comes to building a successful and innovative team. If you are unsure whether your experience is a perfect fit for the position you are interested in, we encourage you to apply.
The Operations Associate supports patients, healthcare providers, and internal teams in coordinating prescription services from enrollment through fulfillment. This role ensures documentation is complete and accurate, facilitates communication to obtain required information, and helps maintain timely prescription processing. The ideal candidate is detail-oriented, organized, and committed to delivering a positive patient and provider experience while adhering to privacy and compliance standards.
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\n $0 - $0 one-time Compensation will be in alignment with market data, commensurate with experience, skills and qualifications, and a combination of salary and bonus potential. \n
We are an equal opportunity employer and welcome people of diverse backgrounds, experiences, abilities, and perspectives. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the talent selection process, please reach out to careers@medrhythms.com [careers@medrhythms.com]
The ideal candidate must possess strong organizational and problem-solving skills with meticulous attention to detail, capable of managing multiple tasks in a fast-paced setting. Proficiency in Google Suite or Microsoft Office is required, and experience with CRM systems like Salesforce is a plus, alongside the ability to handle sensitive information discreetly.
Market context
In Maine, operations roles for laboratory animal veterinarians are typically tied to regulated research and animal care settings, where demand often reflects the need for licensed clinicians who can support compliance and colony health. These roles are competitive because employers usually want a DVM/VMD, a U.S. veterinary license, at least 2 years of laboratory animal experience, and prefer board certification or eligibility such as ACLAM. If you are considering applying, confirm your licensure status and document your lab animal experience clearly; this platform’s job requirements and benefits are AI-summarized from the original job description, saving you research time.
