El Centro Family Health·Espanola, New Mexico
The Medical Assistant acts as a primary point of contact, providing essential clinical and administrative support to providers by documenting patient information, monitoring conditions, and performing laboratory duties according to established policies. Key duties include conducting venipuncture, performing CLIA-waived testing, patient education, and maintaining a safe clinical environment.
As a Medical Assistant, you serve as a primary point of contact and advocate for patients, delivering both clinical and administrative support in a fast-paced, team-based environment. This role is essential to advancing our mission of providing accessible, comprehensive healthcare to the community. The Medical Assistant supports physicians, midlevel providers, and leadership by assisting with patient care, as well as performing clinical, laboratory, and technical duties in accordance with El Centro Family Health policies and procedures. This position may also require travel to various clinic locations to meet operational needs.
Accurately document vital signs, symptoms, and patient histories in the EHR system in compliance with PCMH and Meaningful Use (MU) standards.
Monitor patient conditions and promptly report any unusual findings or behaviors to licensed providers, following established medical policies and standing orders.
Provide patient and family education as directed by providers, referring complex clinical inquiries to appropriate licensed staff.
Perform CLIA-waived laboratory testing, including quality control, equipment calibration, and troubleshooting in accordance with lab standards.
Conduct venipuncture, capillary blood draws, and therapeutic phlebotomy; instruct patients on proper specimen collection and ensure accurate labeling and preservation.
Prepare, package, and send specimens to reference laboratories, track results, and ensure timely delivery to providers.
Review patient charts prior to visits and assist in organizing daily schedules to support efficient clinic workflow.
Maintain adequate inventory of medical and laboratory supplies through proper monitoring, storage, and replenishment.
Ensure a safe clinical environment by adhering to OSHA, CDC, and organizational infection control and safety guidelines.
Participate in cross-training, quality improvement activities, and additional responsibilities to support team and clinic operations.
Obtain Basic Life Support (BLS) certification within three months of hire.
Obtain Medical Assistant certification within 18 months of hire.
Perform other duties as assigned.
As a Federally Qualified Health Center (FQHC) and 501(c)(3) nonprofit, El Centro Family Health is dedicated to providing affordable, accessible, and high-quality healthcare to the people of Northern New Mexico. Our mission is to enhance the quality of life in our community by delivering primary care and health education through a network of clinics and collaborative programs. At El Centro, we are committed to offering vital health services in a compassionate, supportive, and patient-centered environment.
El Centro Family Health is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. We are committed to fostering a diverse and inclusive workplace for all.
Market context
Medical assistant roles in New Mexico are commonly tied to steady outpatient, primary care, and specialty clinic demand, with employers often screening for current BLS certification and a high school diploma or GED. These positions can be competitive because training expectations may continue after hire, such as completing advanced skills training within 12 months, while benefits like loan forgiveness, tuition reimbursement, and certification support can add value. Review the AI-summarized requirements and benefits here to save time, then confirm your BLS status and prepare examples of patient-facing experience before applying.
