Catholic Health·Village of Roslyn, New York
This role is responsible for providing clerical support to the Care Management and Denials Management Departments, assisting staff like Care Managers and Social Workers in facilitating patient transitions to the next level of care. Duties include managing incoming calls, assisting with concrete transition planning such as ordering supplies and transportation, and assembling paperwork for expedited appeals.
St.
Francis Hospital, The Heart Center® is New York State's only specialty designated cardiac center.
A member of Catholic Health, St.
Francis is consistently recognized by U.S.
News & World Report as a national leader for Cardiology & Heart Surgery, as well as for Gastroenterology & GI Surgery.
Additionally, U.S.
News rates St.
Francis as high performing in Geriatrics, Neurology & Neurosurgery, Orthopedics, and Pulmonology.
Nursing care at St.
Francis is also nationally recognized, with multiple Magnet designations, as well as the AMSN PRISM Awards® and Beacon Awards.
St.
Francis has regularly out-scored other hospitals on Long Island.
St.
Francis Hospital is dedicated to providing a supportive environment, committed to the highest standards of patient care, where health care professionals can develop their expertise and strengthen their credentials.
Responsible for providing support to the Care Management and Denials Management Departments functions and staff, include the clerical support for Care Managers and Social Workers in facilitating patient's transitions to the next level of care.
Job Duties: Answers incoming telephone calls to the department.
Takes a complete message and forwards call or message to appropriate staff.
Assists with concrete transition planning, including ordering supplies, transportation arrangements, DME, faxing/emailing related correspondence to facilities and agencies.
Assists with obtaining authorization for post acute services when required.
Assembles and facilitates paperwork for QIO expedited appeals.
Distributes census, reports required for Care Management staff.
Orders supplies/equipment, oversees office needs and performs various duties as required.
Performs duties as required to support the daily functions of the Care Management Department.
High School degree required. Two years college experience or associate's degree preferred. Hospital or medical office experience preferred
Usd $23.46 - Usd $32.85 /Hr.
This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
Market context
Administrative Assistant roles in New York are typically driven by ongoing office, school, and healthcare operations, so demand tends to stay steady for candidates with strong clerical skills. Competition is often shaped by communication ability, organization, and comfort with Microsoft Word and Excel, along with experience that matches the posting. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your resume to show three years of administrative or clerical experience and clear examples of scheduling, records, or document support.