Mercy Health BSMH·Lorain, Ohio
This role provides direct patient care under the supervision of a Registered Nurse, focusing on patient comfort, recording vital signs, personal hygiene, and mobility assistance. The associate also acts as a liaison to report patient changes or concerns to the nurse while delivering high-level customer service.
THIS IS A COLLECTIVE BARGAINING UNIT POSITION Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, guidelines of Bon Secours Mercy Health.
Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, record vital signs, personal care and hygiene, and mobility, including unit-based specialty duties. Acts as liaison between patient and nurse to report changes or concerns to nurse Provides high level customer service to all patients, patient's family, visitors and all employees Provides accurate, precise, timely documentation when applicable for patient care Uses professional, verbal and written communication skills at all times
Work Experience Preference for recent experience in acute care and/or long-term care facility
Required Skills Ability to clearly communicate to other members of the healthcare team Ability to understand and follow directions of healthcare team Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care) Infection prevention and transmission-based precautions Understanding of clerical duties and office-based technology Team dynamics Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition) Basic hygiene and activities of daily living care Feeding, hydration, and nutrition Bowel and bladder elimination Ambulation and patient mobility Use of clinical technology Compassionate, relationship-based approach in care activities Accountability for completion of assigned tasks Escalation of concerns via chain of command Certifications BLS Basic Life Support - American Heart Association (preferred) Nursing Student with First Clinical Rotation complete OR state testing complete (required) Education High School/GED (required) 20 Scheduled Weekly Hours Hours can be 4p-8p or 5p-9p Monday-Friday and every other holiday As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Candidates must possess a High School/GED and either be a Nursing Student who has completed their first clinical rotation or passed the state testing; recent experience in acute or long-term care is preferred. Essential requirements include the ability to communicate clearly, follow directions, understand safety standards, and perform basic patient care tasks like hygiene and mobility assistance.
Market context
Support-services roles in Ohio are often tied to steady patient-facing operations, so employers typically look for dependable candidates who can handle long shifts, flexible scheduling, and direct exposure to blood and needles. These jobs can be competitive because the requirements are straightforward but the work is physically demanding and schedule-sensitive. Review the AI-summarized requirements and benefits here to save research time, and confirm you can meet the shift and comfort-level expectations before applying.