Medical Assistant (MA) - Endocrinology

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Hospital is one of the largest and most respected teaching hospitals as well as a Level I trauma center. Hartford Hospital is on the cutting edge of technology & medical care and is home to the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. Housing the Northeast’s largest robotic surgery center, committed to becoming the best in the country for patient safety and is pursuing that goal by taking innovative action and creating a culture of safety at every level within the organization.

Job Summary

Under the supervision of a Clinical Supervisor, provider and/or practice manager performs a variety of medical assisting and administrative support functions in a medical office setting. These activities contribute to meeting the health care, safety and comfort needs of patients; and contribute to the effective and efficient business and revenue cycle operations of the office & organization. All responsibilities are performed in accordance with established regulatory, state and company standards, and department policies and procedures.

• Key Areas of Responsibility Performs efficient, accurate and timely administrative support functions: greets & check-in patients; verifies insurance, Triage incoming phone calls.
• Schedule appointments and informs patients of preparation requirements prior to visit.
• Schedules follow-up appointments and associated testing or procedures.
• Obtains pre-certifications for tests, procedures, treatments, medications and hospitalizations as needed.
• Collects, compiles and maintains patient demographic, financial account and medical record information utilizing electronic health record (EHR) systems.
• Scans and uploads documents and test results into HER EPIC Assists in documenting and coding physician charges, medical procedures and diagnosis.
• Provides safe and appropriate basic patient care, delegated by a registered nurse and/or provider.
• Prepares patient exam rooms and rooms patients.
• Performs routine diagnostic tests (e.g. vital signs, EKG’s, blood glucose monitoring, etc.); provides instructions to patients on how to properly collect sterile specimens; and collects and prepares specimens and paperwork for outside reference lab.