Street Outreach Case Manager
Phoenix Rescue Mission·Glendale, Arizona
Phoenix Rescue Mission·Glendale, Arizona
The role involves connecting with and motivating people experiencing homelessness to achieve self-sufficiency through individualized case plans and social service navigation. Additionally, the manager maintains community stakeholder relationships and provides transportation and spiritual support to clients.
Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma.
We follow Christ’s example of servant-leadership and teamwork in our ministry of rescue and restoration.
We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace.
At this moment, God is doing important and incredible things at Phoenix Rescue Mission.
Do you want to be a part of it?
WHO WILL LOVE THIS JOB A chameleon, you can adapt quickly to any situation and will maintain your composure in difficult circumstances.
An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air.
A highly empathetic person, you find joy in connecting with people and show compassion to them as they seek help.
A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.
YOUR TOP RESPONSIBILITIES You will be responsible for connecting with and motivating people living on the streets to strive toward self-sufficiency.
You will primarily assist clients at the Hope for Hunger Food Bank in navigating the social service system to identify additional resources.
You will provide transportation services to clients in order to access services, when needed.
You will set goals and develop and individualized case plan with each outreach prospect.
You will establish and maintain relationships with community stakeholders and attend community outreach events.
You will ensure that client information is entered timely and accurately in the PRM database.
You will lead or participate in devotions, prayers, or other organization activities that promote a credible Christian witness and lifestyle.
WHAT YOU SHOULD HAVE Bachelor’s degree in Social Work, Sociology, Psychology, Counseling, or another social service field or 4 years of experience in case management, social work, or a similar setting, or a combination of education and experience Certified in Peer Support, preferred. You have a current valid Arizona driver's license with a clean driving record of 2+ years (as verified by our company MVR check) and be able to qualify for our company Insurance Policy. You have knowledge of the problems facing the street homeless population and an awareness of the resources that help people exit homelessness. You have a high level of composure and can remain calm in stressful situations. You are discreet and understand the importance of keeping client information confidential. You have excellent communication skills. You are proficient in Microsoft Office apps. You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.
Life-giving work that transforms the cities we serve Caring and supportive environment Generous health, dental, and vision benefits 401(k) match program Robust paid time off program 12 paid holidays annually Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.
Market context
Street outreach case manager roles in Arizona often see steady demand from organizations serving people experiencing homelessness, behavioral health needs, or other high-need community situations. These positions are competitive because employers usually look for a mix of field experience, a social service degree or equivalent experience, a valid Arizona driver’s license, and, for faith-based nonprofits, alignment with their Christian mission. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to show outreach experience, driving readiness, and mission fit.
