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  3. Behavioral Health Navigator (20 hours, Days)
BS

Behavioral Health Navigator (20 hours, Days)

BMC Software·Brockton, Massachusetts

$61,500 - $89,500/yr·Part Time·On Site·2-5 yrs·Posted 23 days ago
Practice for this role

About the role

The Behavioral Health Navigator works with an interdisciplinary team to assess and determine appropriate care for patients in behavioral health crises within the Emergency Department. They collaborate with outpatient providers, families, and community agencies to remove barriers to care and ensure effective treatment planning.

Position

Behavioral Health Navigator - LMHC,LICSW, Licensed Psychologist

Department: Behavioral Health

Schedule: Part Time (20 hours, Days)

Job summary

At Boston Medical Center - South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

As a Behavioral Health Navigator (BHN), you will work with an interdisciplinary team of medical professionals to determine the appropriate care of all patients who are present to the Emergency Department in behavioral health crisis. BHNs collaborate with outpatient providers, DMH, DCF, families, schools etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most effective care available.

Responsibilities

& Duties:

  • Performs confidential interviews, both in person and via telemedicine, with patients to assess the needs of patients from referrals directed by Emergency Department physicians.
  • Confers with related health professionals in relation to the need for interdisciplinary information sharing and treatment planning and uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and betterment of the patient.
  • Documents assessments, interventions, and plans related to the patient's confidential medical record in accordance with HIPPA, industry, and compliance standards.
  • Provides education/consultation as needed to other mental health care team members and to health care consumers.
  • Maintains current up-to-date knowledge of regulatory requirements.
  • Provides education and support for clients to engage in their care, improve health literacy, and/or change their health behaviors (e.g., diet, medication adherence, compliance with doctor's visits).
  • Collaborates with the Physician and clinical staff to identify high risk medical/social management patients.
  • Makes referrals to community agencies when appropriate.
  • Identifies potential legal or risk management issues and discusses with their supervisor.
  • Other duties and responsibilities as assigned.

Job reuirements

Education

  • MSW or Master’s in Counseling.
  • Doctorate in Psychology or Social Work preferred.

Certifications, licensures, and registrations

  • Licensure at the independent level in the state of Massachusetts
  • Licensed Psychologists, Licensed Independent Clinical Social Workers, (LICSW) or Licensed Mental Health Counselors (LMHC) are required.

Experience

• 2-3 years of direct diagnostic experience.

Knowledge and skills

  • Skilled in the assessment, diagnosis, and disposition of Behavioral Health patients.
  • Knowledgeable about services available to Behavioral Health patients.
  • Computer skills are essential.
  • Ability to work in a fast-paced environment.
  • Ability to communicate effectively with internal and external customers with respect to differences in cultures and values.

Compensation Range

$61,500.00- $89,500.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE

This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Requirements

Candidates must hold a Master's in Counseling or Social Work and possess independent licensure as an LMHC, LICSW, or Licensed Psychologist in Massachusetts. A minimum of 2-3 years of direct diagnostic experience is required.

  • postgraduate degree
  • Case Management
  • HIPAA Compliance
  • Computer Literacy
  • Patient Education
  • Treatment Planning
  • Crisis Intervention
  • Interdisciplinary Collaboration
  • Cultural Competency
  • Diagnostic Skills
  • Referral Management
  • Telemedicine
  • Behavioral Health Assessment

Benefits

  • Dental Insurance
  • Paid Time Off
  • Vision Insurance
  • Medical Insurance
  • Flexible Spending Accounts
  • Career Advancement Opportunities
  • Merit Increases
  • Pharmacy Benefits
  • 403(b) Savings Matches
  • Discretionary Annual Bonuses
  • Employee and Family Well-being Resources

Posting details

Employment type
Part Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$61,500 - $89,500/yr
Location
Brockton, Massachusetts
Posted
Jul 6, 2026
Application
Employer website
BS

Hiring organization

BMC Software

BOSTON MEDICAL CENTER, BOSTON is a medical practice company based out of 40 BRATTLE ST, Arlington, Massachusetts, United States.

Salary listed on 394 jobs
IndustryMedical Practices
TypePublic Company
Size2-10 employees
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Market context

Behavioral health roles remain active in Massachusetts

In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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