The Behavioral Health Navigator works with an interdisciplinary team to assess and determine appropriate care for patients in behavioral health crises within the Emergency Department. They collaborate with outpatient providers, families, and community agencies to remove barriers to care and ensure effective treatment planning.
Requirements summary
Candidates must hold a Master's in Counseling or Social Work and possess independent licensure as an LMHC, LICSW, or Licensed Psychologist in Massachusetts. A minimum of 2-3 years of direct diagnostic experience is required.
SUMMARY: At Boston Medical Center - South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. As a Behavioral Health Navigator (BHN), you will work with an interdisciplinary team of medical professionals to determine the appropriate care of all patients who are present to the Emergency Department in behavioral health crisis. BHNs collaborate with outpatient providers, DMH, DCF, families, schools etc. to determine the needs of each patient and to ensure that the patients are receiving the best, most effective care available.
Responsibilities &
Duties: Performs confidential interviews, both in person and via telemedicine, with patients to assess the needs of patients from referrals directed by Emergency Department physicians. Confers with related health professionals in relation to the need for interdisciplinary information sharing and treatment planning and uncovers barriers to care and develops an effective plan for alleviating these barriers to care for the safety and betterment of the patient. Documents assessments, interventions, and plans related to the patient's confidential medical record in accordance with HIPPA, industry, and compliance standards. Provides education/consultation as needed to other mental health care team members and to health care consumers. Maintains current up-to-date knowledge of regulatory requirements. Provides education and support for clients to engage in their care, improve health literacy, and/or change their health behaviors (e.g., diet, medication adherence, compliance with doctor's visits). Collaborates with the Physician and clinical staff to identify high risk medical/social management patients. Makes referrals to community agencies when appropriate. Identifies potential legal or risk management issues and discusses with their supervisor. Other duties and responsibilities as assigned.
Benefits
Dental Insurance
Paid Time Off
Vision Insurance
Medical Insurance
Flexible Spending Accounts
Career Advancement Opportunities
Merit Increases
Pharmacy Benefits
403(b) Savings Matches
Discretionary Annual Bonuses
Employee and Family Well-being Resources
JOB
Reuirements
EDUCATION: MSW or Master’s in Counseling. Doctorate in Psychology or Social Work preferred.
Certifications,
Licensures,
AND
REGISTRATIONS: Licensure at the independent level in the state of Massachusetts Licensed Psychologists, Licensed Independent Clinical Social Workers, (LICSW) or Licensed Mental Health Counselors (LMHC) are required.
EXPERIENCE: 2-3 years of direct diagnostic experience.
Knowledge
AND
SKILLS: Skilled in the assessment, diagnosis, and disposition of Behavioral Health patients. Knowledgeable about services available to Behavioral Health patients. Computer skills are essential. Ability to work in a fast-paced environment. Ability to communicate effectively with internal and external customers with respect to differences in cultures and values.
Compensation
Range: $61,500.00- $89,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the
