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Communitas, Inc. logo

Intensive Family Support Coordinator

Communitas, Inc.·Wakefield, Massachusetts

$26 - $26/hr·Full Time·On Site·2-5 yrs·
Posted 3 months ago
Practice for this role

About the role

The Intensive Family Support Coordinator conducts home visits to assess family needs and develops personalized support plans to foster independence. They also assist families in navigating state and federal entitlement benefits and coordinate care with clinical and medical providers.

About us!

Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities.

Why work for us?

Recognized and honored as a Top Workplace for 2024 - 2026 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.

As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others.

This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible.

For these efforts, we express our deep appreciation through:

| Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |

The role!

Position

  • Intensive
  • Family
  • Support
  • Coordinator
  • Location:
  • Wakefield,
  • MA
  • Pay rate: $25.50/hour, exempt
  • Hours: Full-time, 40 hours per week

Benefits

  • of Working for us!
  • Tiered pay increases based on years of service, pending performance evaluations
  • 4 weeks’ vacation, 1-week sick time, and 12 holidays for new full-time employees
  • Low-cost benefit plans – Medical & dental insurance, employer-paid life insurance, and long-term disability coverage
  • Tuition reimbursement eligibility after 90 days of employment
  • Summary & Responsibilities
  • Conducts home visits to assess family needs and identifies ways to access community supports, benefits, and DDS supports based on those needs.
  • Facilitates the development of a Family Support Plan that incorporates the individual’s needs and supports their growth and independence.
  • Supports families in accessing services and supports available within the community.
  • Practices good judgement in responding to families navigating mental health or behavioral challenges by providing trauma informed care.
  • Assists families in obtaining state and federal entitlement benefits, including SSI, SNAP, MassHealth, subsidized housing, and transportation benefits.
  • Assists families in accessing clinical and medical supports, including behavioral supports, therapy, counseling, nursing, and related services.
  • Collaborates with clinical and medical providers to support coordinated care for individuals and families.
  • Facilitates the use of DDS flexible funds to assist families with short-term needs that cannot be met through existing services and supports.
  • Works with local hospitals, schools, and community service organizations to identify potential support personnel, including respite providers, PCAs, and skills instructors.

Qualifications

  • Master’s degree in a human services–related field (including but not limited to social work, education, psychology, public administration, or public health)
  • A minimum of two years of experience providing direct support to families.
  • A passion and dedication to supporting our people is a must
  • Valid Driver’s License and acceptable driving record
  • Must pass company background and reference checks

Check out our website

https://communitasma.org/

Requirements

Candidates must hold a Master’s degree in a human services-related field and possess at least two years of direct family support experience. A valid driver's license and the ability to pass background and reference checks are also required.

  • postgraduate degree
  • Communication
  • Assessment
  • Documentation
  • Crisis intervention
  • Case management
  • Clinical collaboration
  • Trauma informed care
  • Community resource coordination
  • Family support planning
  • Benefit advocacy

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$26 - $26/hr
Location
Wakefield, Massachusetts
Posted
Apr 2, 2026
Closes
Jul 1, 2026
Application
Employer website
Communitas, Inc. logo

Hiring organization

Communitas, Inc.

Communitas welcomes, values, respects and supports people of all abilities. Our mission is to meet individual needs – whatever they are and however they change – while inspiring dreams. We advocate passionately while compassionately delivering services and programs that expand...

Salary listed on 2 jobs
IndustryIndividual and Family Services
TypeNonprofit
Size201-500 employees
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Market context

Administrative roles in Massachusetts schools

Administrative roles in Massachusetts schools often stay in demand because districts and education organizations rely on strong office support to keep daily operations, communication, and records on track. Competition can be strong for candidates who bring Office Suite proficiency, solid organization, and clear communication, especially with only a high school diploma and 2–3 years of experience required. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to show scheduling, coordination, and front-office experience.

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