Admissions Specialist - Full Time - Evening

• Overview Our team members are the heart of what makes us better.
• At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed.
• With a culture rooted in connection and collaboration, our employees are team members.
• Here, competitive benefits are just the beginning.
• It’s also about how we support one another and how we show up for our community.
• Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
• The Admissions Specialist completes initial triage via a face-to-face interview for all incoming patients to the Access/Admissions Department.
• Assists with gathering clinical information.
• Reviews patients for Admission Physician/Nurse Practitioner/LIP.
• Collaborates with LIP and assists with patient admission to HMH Carrier Clinic or Blake Recovery Center, or helps make proper referrals and/or transfers if and when appropriate.
• Manages case pre-admission, including requests for medical records and other clinical information as required prior to evaluation.

Responsibilities

A day in the life of a Admissions Specialist at Hackensack Meridian Health includes: Performs triage of all incoming patients and assists with gathering clinical information for LIP. Enters patient data (demographics, insurance, and clinical information) into a computer system. Performs computer processes relating to admissions, referrals to outpatient centers, and edits changes in existing computer files. Provides a comprehensive assessment, inclusive of evidence-based, validated outcome measurements of the patient's psychosocial needs and develops treatment plans and treatment plan reviews based on findings and according to department policy; communicates patient problems and difficulties with Admission LIP and assists with arriving at a clinical determination recommendation using admission criteria. Notifies units of pending admissions. Provides comprehensive case management services and psychosocial assessment. Performs POCT testing as ordered by Admissions LIP. Provides instruction to patients and families related to illness and expectations of treatment, addressing their learning needs and learning styles. Functions collaboratively with treatment team members to enhance service to patients. Tends to the care and comfort needs of patients and their families. Meets and exceeds expectations by responding promptly with tact and sensitivity. Assists other mental health professionals in expediting emergencies and/or functions as a co-therapist in special situations. Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing, and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.). Delivers and documents all care in an efficient and productive manner. Performs all assigned duties relative to the processing of patients through the Carrier system. Serves on hospital committees as appointed. Other duties and/or projects as assigned. Adheres to HMH Organizational competencies and standards of behavior.