Highmark Health·Jefferson Hills, Pennsylvania
The associate is responsible for receiving, preparing, and processing laboratory specimens while maintaining accurate patient records and test orders. They also provide administrative support, maintain laboratory supplies, and mentor students in processing procedures.
Job Description: :
Receives, prepares, and processes specimens delivered to the laboratory. Responsible for answering telephone inquiries and stocking supplies.
Essential responsibilities
Registers patients and performs test order entry into laboratory information system accurately and efficiently to ensure proper testing and charges of patient account. (55%)
Verifies specimen identification and prepares and processes specimens according to department procedures and protocols. (25%)
Maintains the cleanliness of the work area and adequate supplies for efficient laboratory operations. Stocks supplies (5%)
Provides support such as answering telephones, faxing reports, and send-outs. (5%)
Mentors MLA students in specimen processing utilizing AHN policies and procedures. (5%)
Orders, performs and results waived testing. (5%)
Performs other duties as assigned or required.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org [HRServices@highmarkhealth.org]
California Consumer Privacy Act Employees, Contractors, and Applicants Notice [https://dokumfe7mps0i.cloudfront.net/oms/4391/document/2026/1/doclib_458575_QLVK9_1769448333304228022_1769448333396/1769448333396.pdf]
A high school diploma or equivalent is required for this position. Completion of a medical assistant or phlebotomy program is preferred.
Market context
Dental assisting roles in Pennsylvania are often competitive because practices look for candidates who can support chairside care, scheduling, and patient flow while meeting certification and scheduling requirements. For this role, DANB and CPR certification, Microsoft Office skills, rotating Saturday availability, and willingness to travel between locations can help you stand out; one practical step is to confirm those details and review the AI-summarized requirements and benefits here, which are pulled from the original posting to save research time.
