Mobile Crisis Clinician

Essential Functions

Conduct timely, comprehensive mobile assessments to evaluate psychiatric, emotional, and environmental risk factors, including risk of self-harm or harm to others

Provide immediate, trauma-informed, and solution-focused interventions to adults, children, and families experiencing crisis

Create crisis stabilization and safety plans that are person-centered, collaborative, and aligned with diagnosis and clinical needs

Assist individuals who are homeless or in unsafe environments by arranging or providing transportation to safe locations when necessary

Facilitate warm hand-offs and coordinate follow-up care with inpatient psychiatric, residential, detoxification, and community-based services

Collaborate with hospitals, mental health agencies, emergency departments, law enforcement, shelters, and other providers to ensure continuity of care

Participate in multi-disciplinary team meetings and maintain consistent communication with partnering agencies to support integrated care

Accurately document all clinical assessments, safety planning, interventions, referrals, and outcomes according to program standards and MDHHS requirements

Maintain compliance with Medicaid guidelines, confidentiality standards, and all relevant local, state, and federal regulations

Promote recovery-oriented and strengths-based care in alignment with MDHHS's mission for community-based mental health services

Resolve conflict and support engagement using motivational interviewing and other communication tools and techniques

Follow organizational guidance regarding safety in the community

Refer individuals to appropriate service providers for clinical psychosocial evaluations via in-office, telehealth, or community-based visits

Engage and educate families about developing natural supports to increase individual and community success

Perform related duties as assigned

Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)

Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)

Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)