Coordinates care management services by utilizing motivational interviewing to support patient health and individualized care plans. Acts as a liaison between hospitals, primary care providers, and community resources to ensure effective patient-centered coordination.
Coordinates and participates in activities related to Care Management services to family members and caregivers. Job Responsibility Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health. Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care. Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination. Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services. Identifies and tracks patients discharged from the inpatient service or the emergency department. Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods. Onsite at Forest Hill Hospital after training. Training will be onsite/ remote M-F 9a-5p in Melville and then M-F 9a-5p onsite at the site after training is complete. Job Qualification High School Diploma or equivalent required. 1-3 years of relevant experience, required.
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Requires a high school diploma or equivalent. Candidates must have 1-3 years of relevant experience.
Market context
Care management coordinator roles in New York hospitals are often in steady demand because they support discharge planning, coordination, and follow-up across inpatient and outpatient care. These openings can be competitive when employers want candidates with prior healthcare coordination experience, strong communication, and comfort working onsite with clinical teams. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show experience with patient coordination, documentation, and cross-team communication.