Intern Case Manager

Primary Responsibilities

• Assist Case Managers with intakes, screenings, and psychosocial assessments under supervision.
• Observe and document case management sessions, MDT meetings, and resident progress updates.
• Support in developing and updating Preliminary Service Plans, Admission Summaries, and Behavioral Contracts as assigned.
• Enter data and maintain accurate records in the Mission Tracker client management system.
• Participate in Resident Community Meetings, Life Skills classes, or spiritual enrichment activities when appropriate.
• Assist with referrals and coordination of outside services such as mental health counseling, employment, or benefits enrollment.
• Maintain organized client files and assist with audit preparation or documentation reviews.
• Attend all required intern supervision sessions, team meetings, and UGM trainings.
• Demonstrate trauma-informed, culturally competent, and strengths-based engagement with residents.
• Perform other duties as assigned that support the goals of the Residential Program.

Knowledge, skills, and abilities

• The required and preferred skills are essential for providing trauma-informed care and upholding the NASW Code of Ethics in all interactions with clients.
• Strong communication skills enable the intern to engage with empathy, respect, and clarity, fostering trust and collaboration with clients and multidisciplinary teams.
• Organizational skills are vital for maintaining detailed and confidential records, tracking client progress, and managing multiple responsibilities with professionalism.
• Proficiency with software and case management systems supports accurate documentation and seamless coordination of care.
• Furthermore, cultural humility and language proficiency strengthen the intern’s ability to serve diverse populations with sensitivity, ensuring that all clients receive equitable, inclusive, and compassionate support in alignment with trauma-informed and ethical social work practices.

As part of the screening process, you may be asked to provide a pastoral reference. Union Gospel Mission of Tarrant County is a Christian organization that seeks to hire people who align with our beliefs in Jesus Christ. We welcome all Christian denominations into the mission.