Pomelo Care·New York
As a doula, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.
Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
We’re building a network of experienced birth and full-spectrum doulas to educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period.
This is a 1099 independent contractor role and is not an employment (W-2) position. As an independent contractor, you will not be eligible for employee benefits, including but not limited to health insurance, paid time off, workers’ compensation, or unemployment benefits. Pomelo Care will provide services to support your independent practice, such as client matching, billing, and administrative support.
Educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period.
Play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.
Maintain timely and accurate documentation for visits and birth support.
Follow applicable documentation, privacy, quality, and compliance standards for services conducted through Pomelo.
You have completed certification and training as a birth and/or full-spectrum doula.
You have experience working as a doula with an in-depth understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery.
You have strong verbal and written communication skills, with the ability to connect with families from diverse backgrounds both virtually and in-person.
You're comfortable using telehealth platforms, video conferencing tools, and electronic documentation systems.
You have availability for virtual and in-person work, including evenings and weekends, to accommodate the needs of families.
You are located in or able to serve one of our core service areas: Orange, Suffolk and Westchester county in New York.
Once you apply, our team will guide you through the credentialing process, which includes:
Meeting with someone from our recruitment team for a 30-minute video call.
Providing proof/verification of doula certification, NPI number, and Adult & Infant CPR/First Aid certification.
Providing proof of Medicaid ID.
Providing verification of personal liability insurance.
Completing a background screening.
By joining Pomelo, we will provide the support you need to focus on what you do best – caring for families.
Focus on Care, Not Paperwork: We handle the credentialing, billing, and administrative hassle of accepting insurance so you can receive reliable and timely payment for your work.
Connect with Patients: We provide client matching and outreach support to help you connect with families who need your services based on your availability and demand.
Comprehensive Support: You’ll have access to administrative and technical support to navigate Pomelo’s systems, as well as charting and documentation support to streamline your workflow.
Doula Community: You’ll have access to a vibrant peer community of hundreds of doulas for support, shared learning, and connection.
Maintain Your Flexibility: You choose the days and times you make yourself available for Pomelo clients. You may accept or decline available opportunities, and Pomelo does not guarantee any minimum number of matches or compensation.
At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.
Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.
If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com [careers@pomelocare.com] to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers [https://www.pomelocare.com/careers] page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.
Candidates must have completed certification/training as a doula and have experience working with an understanding of pregnancy, childbirth, breastfeeding, and postpartum recovery. Strong communication skills and comfort with telehealth platforms are also required.
Market context
Operations roles in New York healthcare often stay in demand because organizations need reliable support for scheduling, records, and day-to-day workflow. Competition can be stronger for candidates who already know EHR systems and basic quality measures, and this posting also notes a high school diploma or GED, with an associate degree in HIM and practical experience considered. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show practical systems experience and attention to detail.
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