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Recovery Support Specialist- Mobile Crisis Response Team

Trinity Services Inc.·Wilmington, Illinois

$41,500 - $52,500/yr·Full Time·On Site·0-2 yrs·
Posted 20 days ago
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About the role

The Recovery Support Specialist provides peer-based support to individuals in mental health crises, facilitating recovery planning and modeling effective coping strategies. They collaborate with interdisciplinary teams and assist participants in connecting to community resources.

Position overview

The Recovery Support Specialist (RSS) plays a vital role in supporting individuals who are experiencing a mental health crisis. Utilizing their lived experience with mental health or substance use recovery, the RSS provides peer-based support, facilitates individualized recovery planning, and models effective self-care and coping strategies. This role is community-focused, emphasizing outreach, resource navigation, and empowerment to help individuals achieve their recovery and wellness goals.

Location: Wilmington, IL

Hours

  • Monday through
  • Friday 2:30 pm-11 pm (rotation weekend and holidays)

Pay: $41,500-52,500 commensurate of experience

Reports to: Program Director

Network or department: Network 9

Essential functions

Provide compassionate peer support to individuals in mental health crisis situations.

Respond to crisis calls with their partner and work as a team

Occasionally work alongside law enforcement and other community agencies

Collaborate with individuals to develop a personalized recovery plan that ensures safety and comfort.

Teach and model effective problem-solving techniques, methods for identifying and combating negative self-talk, and approaches to overcoming fears.

Assist participants in identifying personal strengths, recovery goals, wellness objectives, and barriers, and help determine appropriate interventions.

Serve as a role model for recovery by demonstrating effective coping techniques, self-help strategies, and self-care practices.

Participate in relevant trainings, seminars, and meetings to continuously improve peer support practices.

Collaborate with interdisciplinary teams to assess and respond to high-risk indicators.

Conduct outreach and assist participants with connecting to community-based resources and services.

Provide follow-up support to ensure continuity of care and engagement with services.

Complete all necessary documentation

Skills and abilities

  • Strong empathy, active listening, and communication skills with an ability to build trust and rapport.
  • Ability to engage and support individuals with diverse backgrounds and complex needs.
  • Skilled in facilitating group discussions and peer-led recovery or support groups.
  • Knowledge of community resources and services related to mental health, substance use, and recovery.
  • Comfortable using technology to complete documentation, communicate with team members, and access resources.
  • Capacity to remain calm and supportive in high-stress or crisis situations.
  • Ability to uphold professional boundaries while maintaining a peer-centered approach.
  • Non-judgmental mindset and commitment to promoting hope, recovery, and empowerment.
  • Public speaking and advocacy skills to promote recovery-oriented services and education.
  • Ability to work both independently and collaboratively in a team environment.

Physical demands

Ability to operate a motor vehicle.

Manual dexterity for using computers, phones, tablets, and other business equipment.

Physical ability to adjust or set up equipment, which may include bending, kneeling, reaching, lifting, or using a stepstool.

Qualifications

  • Lived experience as a consumer of mental health or substance use services (required).
  • GED or high school diploma (required); additional education a plus.
  • CRSS (Certified Recovery Support Specialist) certification or willingness to obtain.
  • WRAP (Wellness Recovery Action Plan) certification or willingness to complete training.
  • Valid driver’s license and current automobile liability insurance (including uninsured motorist coverage).
  • Ability to pass all pre-employment background checks.
  • Prior experience working with developmentally disabled individuals (adults and/or children) is a plus.
  • Teaching experience and/or experience facilitating peer groups is highly desirable.

Benefits

  • Health, Vision, Dental, and Life insurance
  • Educational Assistance
  • Paid time off
  • Sick time
  • Paid Holidays
  • Personal Time
  • Potential Year-End Bonus
  • Financial Assistance Program (Cookie Jar)
  • Employee Referral Program (Bounty Bucks)

Classification

Non-exempt

Disclaimer

Duties and Responsibilities

may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

Statement

Trinity Services, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations

Requirements

Candidates must have lived experience with mental health or substance use recovery and a high school diploma or GED. Certifications such as CRSS and WRAP are required or must be obtained, along with a valid driver's license.

  • high school
  • Documentation
  • Communication Skills
  • Team Collaboration
  • Empathy
  • Active Listening
  • Public Speaking
  • Technology Proficiency
  • Professional Boundaries
  • Peer Support
  • Crisis Management
  • Community Resource Knowledge
  • Group Facilitation
  • Recovery Planning
  • Advocacy Skills
  • Problem-Solving Techniques
  • Self-Care Practices

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$41,500 - $52,500/yr
Location
Wilmington, Illinois
Posted
Jul 7, 2026
Application
Employer website
TS

Hiring organization

Trinity Services Inc.

Trinity Services, Inc., founded in 1950, is a nonprofit, nonsectarian organization that provides the highest quality person-directed services and supports to people with disabilities and mental illness so that they may flourish and live full and abundant lives. Trinity serves...

Salary listed on 23 jobs
IndustryIndividual and Family Services
TypeNonprofit
Size1,001-5,000 employees
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Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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