The Community DSP provides habilitation services to support individuals with skill development, independence, and community integration. They are responsible for organizing services that promote health, safety, and personal choice while accurately documenting patient information.
Under the supervision of the Manager or Senior Manager, the Community Direct Support Professional (DSP) provides habilitation services to individuals in community-based settings to support skill development, independence, and meaningful community integration. Services focus on assisting individuals with activities of daily living and building skills related to communication, socialization, transportation, problem-solving, money management, life safety, and other areas that promote independence and valued outcomes. Habilitation services are primarily community-based and typically center on recreational, volunteer, and social opportunities. The Community DSP is responsible for organizing and implementing services in a manner that promotes health, safety, and personal choice while adhering to all agency policies, procedures, mission, and values. This role requires the ability to speak, read, and write in English at a level sufficient to successfully complete required training, understand and follow support plans, communicate with care teams and providers, accurately document services and patient information, and to comply with health and safety standards. DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS
Works with the people we support to help them identify and realize their personal life goals.
Advocates with the people we support in a variety of situations.
Works with the people we support to teach them new life skills.
Works in partnership with the people we support to promote their health and safety.
Assists the people we support to overcome barriers and challenges to establishing and maintaining a network of relationships and valued social roles.
Works with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.
Provides positive behavior support to the people we support as necessary.
Prevents, recognizes and reports abuse toward the people we support.
Provides direct services, in person only, that support the participant(s) in a least restrictive manner. The Community DSP teaches, assists, and motivates 1 or more participants in identifying activities that reflect the participant(s) wishes based on the participants objectives and valued outcomes identified in the Life Plan and assist them with developing more independence in those areas.
Assists with participant(s) abilities including areas of self-care, independent living, community integration, etc. as directed in the Staff Action Plan.
Responds appropriately to crisis/emergency situations in order to ensure and secure the safety and well-being of participant(s). Response includes acting appropriately to severity of the situation, adherence to regulatory/agency guidelines, communication and documentation of situation to appropriate staff, honor the participant’s right to assume risk in an informed manner, etc. Prevents abuse and correctly follows procedures for responding and mandated reporting to Agency and Justice Center representatives/personnel as directed. Works with participant(s) and their support network to identify areas of risk and to create safeguards to these concerns.
Proactively and respectfully addresses challenging behaviors with the participant & their Supervisor as needed.
Attends IDT-Interdisciplinary team meetings, or Life Plans meetings, and participates in required trainings, including but not limited to behavioral and medical trainings, as needed.
Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.
Performs other duties as assigned. Responsibilities of All FREE Employees
Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
Meets all job requirements and stays in compliance.
Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations. Please note the above duties, responsibilities, and essential functions are a non-exhaustive list, and may be changed by FREE at any time, with or without notice to the employee.
Candidates must have a high school diploma or equivalent and a valid driver's license. The role requires the ability to lift 50 pounds, work in-person, and possess functional proficiency in spoken and written English.
Market context
Operations roles in New York healthcare often stay in demand because organizations need reliable support for scheduling, records, and day-to-day workflow. Competition can be stronger for candidates who already know EHR systems and basic quality measures, and this posting also notes a high school diploma or GED, with an associate degree in HIM and practical experience considered. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show practical systems experience and attention to detail.
Medical Coordinator OPWDD- Housing Services
Medical Coordinator OPWDD- Housing Services
Medical Coordinator OPWDD- Housing Services