Reno Behavioral Healthcare Hospital·Reno, Nevada
The Intake Counselor assesses the needs of walk-in and telephone callers to facilitate appropriate mental health service referrals. They are responsible for conducting clinical screenings, maintaining a safe therapeutic environment, and documenting assessment results.
The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their needs.
Responsibilities and Duties Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
Conducts screenings or assessments to determine needs of treatment and facilitates the patient's access to the appropriate level of care and setting.
Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such.
Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.
Masters degree in Social Work or related field required Nevada State Clinical licensure (LCSW, LSW, RN, etc.) preferred Experience in a Behavioral Health facility strongly preferred Knowledge of diagnostic criteria Knowledgeable of patient rights and laws pertaining to mental health We proudly offer the following benefits available 1st of the month following just one month of employment: Competitive rates Tuition reimbursement Comprehensive package of benefits to include: Medical Dental Vision Life, Pet, Identity Theft Insurance 401k Generous paid time off Short Term and Long Term Disability
A Master's degree in Social Work or a related field is required for this position. Candidates should have knowledge of diagnostic criteria and patient rights, with preference given to those with clinical licensure and behavioral health experience.
Market context
Behavioral-health positions in Nevada often reflect steady demand from hospitals, community programs, and care coordination teams serving patients with complex needs. These roles are competitive because employers typically look for a relevant bachelor’s degree, an active Social Worker, LPN, or RN license, and experience in case management or social work; this platform’s AI-summarized job requirements and benefits help you review the original posting faster and save research time. Before applying, confirm your license status and tailor your resume to show direct behavioral-health or case-management experience.
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