Outreach Development Corp.·Town of Newfane, New York
The Milieu Floor Counselor provides clinical services, supervision, and support to adults with substance use and mental health disorders. Responsibilities include facilitating group counseling, managing the daily house schedule, and performing crisis interventions.
Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit www.opiny.org [http://www.opiny.org].
Position: Milieu / Floor Counselor (SAC)
The Milieu/ Floor Counselor is responsible for the delivery and implementation of long term supervision, support and clinical services to a population of chemically dependent adults with co-occurring and mental health problems. The Milieu/ Floor Counselor serves as a member of the interdisciplinary treatment team.
Initial and ongoing screening of resident and resident property in accordance with unit procedure.
Facilitate group counseling formats on time and in a professional, ethical and caring manner and documents client’s progress through the use of group notes.
Supervise clients in self-medication (under supervision).
Communicate all pertinent information, incidents and emergencies using the appropriate system including the SAC communication log, incident reports and 24 hour on-call supervisor.
Provide crisis interventions and follow up including documentation of the incident, accident and/or elopement reports.
Overall supervision and management of client population in the facilitation of the daily house schedule.
Other duties as assigned.
Use agency vehicles (15-passenger van, or car) to provide transportation to required appointments
Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.
Supervised by
This is a full-time non-exempt position.
Candidates must hold a CASAC-T, CASAC, or higher certification and possess at least one year of experience working with substance abuse disorders. Strong organizational, communication, and crisis management skills are required for this role.
Market context
Milieu Floor Counselor roles in New York are often tied to ongoing demand for behavioral health and substance use support staff, especially in settings that need steady crisis response and coordination with community providers. This role can be competitive because employers typically look for CASAC-T or CASAC certification, relevant client-facing experience, and strong communication skills. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your credential status and prepare one example of crisis de-escalation before applying.
