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Case Manager

Haven Inc·Pontiac, Michigan

$20 - $20/hr·Full Time·On Site·0-2 yrs·Posted 19 days ago
Practice for this role

About the role

The Case Manager provides trauma-informed support and advocacy to survivors of domestic and sexual violence to help them achieve personalized goals. Responsibilities include managing case files, facilitating skill-building workshops, and collaborating with community partners to provide essential resources.

Description

Position Summary

The Survivor Resources Case Manager works closely with HAVEN clients, encouraging, empowering, educating, and supporting them to achieve their personalized goals through continuous partnership, assessment, monitoring, evaluation, and intervention when needed.

Schedule

Tuesday-Saturday. 9a-6p shifts with one late shift 12p-9 (day of the week is flexible) and Saturday 10a-2p

Essential Duties

  • Provide trauma-informed and empowerment-based case management services to survivors of domestic violence and/or sexual violence. Maintain and manage all aspects of Case Management.
  • These responsibilities include but are not limited to: developing strength-based and solution focused goals with clients, providing referrals to other HAVEN programs, aiding with safety planning, providing education to clients regarding sexual violence dynamics, maintaining accurate and compliant client documentation and case files, prove conflict resolution and crisis intervention, etc. Collaborate with community partners in order to advocate for survivors and stay current with relevant community resources (housing, legal, financial, medical, etc.) within Oakland Country and surrounding communities. Complete regular client check in’s in person, by phone and/or home visits based on HAVEN’s Case Management processes and procedures. Facilitate skill-building workshops for all clients on a regular basis Complete data entry and reporting documentation Assist with training and mentoring new staff, interns and volunteers Attend trainings as required by agency and/or funder(s) Other job duties as assigned

Requirements

Core Competencies: Organized, self-motivated and able to research solutions Ability to work well under pressure and in stressful situations Demonstrated trauma informed approaches to service delivery. Ability to educate and empower victims of domestic violence and/or sexual assault who are from diverse backgrounds and who may face multiple barriers.

Schedule

  • Tuesday-Saturday. 9a-6p shifts with one late shift 12p-9 (day of the week is flexible) and Saturday 10a-2p Demonstrated ability to work effectively as a team member Must be able to handle sensitive information confidentially
  • Must be willing to commute to
  • Pontiac
  • Education and
  • Experience: A bachelor’s degree in Human Service area or an equivalent combination of education, work and volunteer experience assisting individuals with goal setting, building life skills and problem solving Knowledge of domestic violence and sexual assault. Minimum one (1) years case management, behavioral health or related experience required. One (1) year of residential services experience and experience in crisis intervention, emergency shelter and/or transitional housing. Must possess and maintain a valid Michigan driver’s license and an acceptable driving record

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$20 - $20/hr
Location
Pontiac, Michigan
Posted
Jul 8, 2026
Application
Employer website
Haven Inc logo

Hiring organization

Haven Inc

HAVEN provides a variety of confidential services for survivors of domestic violence and sexual assault.

Salary listed on 2 jobs
IndustryNon-profit Organization Management
TypeNonprofit
Size11-50 employees
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Market context

Michigan operations roles need licensed care experience

In Michigan, operations roles in healthcare and long-term care are often competitive because employers look for candidates who can combine clinical credibility with strong administrative follow-through. For this posting, a current nursing registration, Vulnerable Sector Screening, and familiarity with gerontology or long-term care are key differentiators, while Microsoft Office skills support day-to-day coordination. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show both patient-care and operations experience.

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