Lifeline Connections·Bellingham, Washington
The Case Manager provides community-based behavioral health and vocational services to patients, assisting with daily living activities and employment goals. They work within a multidisciplinary team to implement individualized service plans and maintain clinical documentation in compliance with state regulations.
Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.
Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.
Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.
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Positon title: PACT Case Manager – Vocational Specialist – Non-Exempt
Responsible to: PACT Clinical Supervisor/Team Lead
The PACT Vocational Specialist position works under the supervision of the Program Supervisor/Team lead. This position provides community-based behavioral health services to agency patients. In fulfilling these duties, the incumbent performs the following duties independently:
1.
Follow the Individual Placement and Support (IPS) model of supported employment, adapted to team-based services within PACT.
These include work-related services to help patients value and understand the implications of, as well as find and maintain, meaningful competitive employment in community-based job sites.
2.
Conduct job development activities and coordination with employers.
3.
Conduct brief vocational assessments, as well as provide job coaching and follow-along job support.
4.
Provide ongoing benefits counseling.
5.
Provide work-related supportive services (e.g. assistance with resume development, job application preparation, interview support, grooming and personal hygiene, securing appropriate clothing).
This position requires that the incumbent obtain and maintain Washington State credentials through the Department of Health. This position also requires the incumbent to have a valid driver’s license with a good driving record and a private vehicle to fulfill the duties of the position.
The incumbent provides community-based case management services to patients who differ widely in age and socioeconomic status and who may possess a variety of chronic and serious social, behavioral, and psychological problems. Strong clinical skills, sound judgment, and creativity are required to help implement and deliver treatment services that meet the complex needs of the patients.
Contacts are with the members of the treatment team, patients, significant others, family members and supports of the patients, representatives of various community agencies specializing in the treatment of substance use and mental health conditions, and related community representatives including hospital personnel, lawyers, probation officers, and other court officials. All personal contacts are carried out in accordance with federal and state laws dealing with the confidentiality of patient records.
Most of the work can be performed while sitting and talking. The position requires the ability to travel within the community by private vehicle to meet the patient in their own environment. The position requires the ability to assist the patients with daily life skills activities such as cooking, laundry and cleaning.
Working hours are spent indoors in offices or other meeting rooms or in the community meeting with patients in their homes or health clinics. Supervision of outdoor activities, visits to community agencies, and participation in staff retreats and staff development activities will be required.
Immediate supervisor: PACT Program Supervisor/Team Lead
$23.98 - 26.36/hr DOE
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To apply electronically for this position, please click "Apply Now" or visit our ADP career center. For more information on this and other positions, please visit our website at www.lifelineconnections.org [https://www.lifelineconnections.org/]
Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents.
In addition, Lifeline Connections provides employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan, helping support long-term financial wellness.
Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work-life balance and employee well-being.
Send us your resume and let's talk about you joining our team!
Candidates must hold a Bachelor's degree in a human science field and possess a Registered Agency Affiliated Counselor (AAC) credential. At least one year of experience in employment services is required, along with a valid driver's license and reliable transportation.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.