University of Utah Health·Salt Lake City, Utah
The Health Care Assistant provides direct patient care, including feeding, ambulating, and grooming, while assisting with indirect activities like maintaining a clean environment and clerical support. They also monitor cardiac rhythms and communicate effectively with the medical team, patients, and families to ensure high-quality care.
Overview As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education.
Success in this mission requires a culture of collaboration, excellence, leadership, and respect.
University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.
EO/AA This position provides patient care at the direction of a Registered Nurse.
The incumbent will have direct contact with patients and their families as well as perform indirect patient care activities necessary to support patients within their environment.
This position provides direct patient care and may be required to access and administer medications within their scope of practice and according to state law.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience.
Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Assists the patient with feeding, drinking, ambulating, grooming, toileting, dressing, socializing and unit specific technical skills. Reinforces or assists in educating and teaching patients/significant other(s) as delegated by the professional care provider. Collects, reports and documents data related to direct patient care activities. Assists with indirect patient care activities such as providing a clean, efficient and safe patient care environment, companion care, housekeeping, transporting of patients, and chaperoning the physician during patient examinations and procedures as needed. Performs unit specific duties and additional clerical duties as needed which may include stocking and maintaining clerical and patient supplies. Provides communication to hospital staff, physicians, patients, families, and visitors. Processes paper orders in the event of a downtime if working in the clerical role. Will enter "downtime occurrence order" and associated start and stop time in each patient record. May process electronic requests to order medical treatments and tests. May retrieve patient test and lab results. May schedule patient appointments. May maintain patient records and activity boards on unit as needed. May manage admits, discharges, and transfer functions per unit standard. May observe the cardiac monitor and notify the nursing and medical staff of any abnormal heart rhythm variances which indicate heart ischemia or an acute myocardial infarction. At the discretion of department operational and patient care needs, this position is required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system. Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role. Knowledge / Skills / Abilities Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment. Ability to perform the essential functions of the job as outlined above. Demonstrated human relation and effective communication skills. Demonstrated customer service skills. Ability to work in a busy environment. Demonstrated ability to use a multi-line phone system and utilize hospital paging system as needed. Ability to initiate appropriate action in emergency/crisis situations which require the incumbent to evaluate the crises and determine what the protocol is for each situation.
Candidates must hold a current CNA certification or be enrolled in an approved nursing program with clinical experience. The role requires the ability to work rotating shifts, including nights, weekends, and holidays, and the physical capacity to lift and move patients or medical equipment.
Market context
In Utah, support-services roles in healthcare are often tied to patient flow, clinic operations, and front-line assistance, so demand tends to follow outpatient and ambulatory care activity. These jobs can be competitive because employers look for candidates who already have relevant clinical exposure, such as EMT training, medical assisting education, or ambulatory care experience, and who can quickly complete required credentials like the RQI Healthcare Provider eCredential. Review the AI-summarized requirements and benefits here to save time, then confirm your training background and plan to secure the eCredential within 30 days if you apply.
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