Job detail

Patient Care Secretary

VITAS Healthcare

#Data Entry #Documentation #Supply Ordering #Patient Care #Team Meetings #Staff Scheduling #Correspondence #Hospice #Patient Charts

Quick overview

The Patient Care Secretary supports the Team Manager by handling all patient care related clerical procedures, including screening calls, facilitating communication between patients/families and staff, and maintaining daily schedules. Responsibilities also involve establishing and closing patient charts, managing required documentation mailings, and entering patient and volunteer data into tracking systems.

Requirements summary

Candidates are required to have a high school diploma or equivalent education. Preferred qualifications include three years of prior work experience, good typing skills, computer literacy, the ability to handle multiple tasks simultaneously, and excellent communication and telephone skills.

high schoolComputer LiteracyData EntryDocumentation ManagementTask ManagementCorrespondenceSchedule ManagementSupply OrderingTyping SkillsTelephone SkillsMeeting PreparationChart MaintenancePatient Care SupportTelephone ScreeningCommunication FacilitationClerical ProceduresCensus Accuracy

Job description

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.
Screens telephone calls for Team Manager.
Facilitates communication between patients/families and other team members, including volunteers.
Takes and keeps daily schedule for all team members.
Attends weekly team meetings.
Prepares agenda for team meeting.
Follows through on assignments given by the Team Manager.
Establishes, maintains, and closes patient charts in an orderly fashion.
This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
Provides back-up documentation to Billing Department routinely and as requested.
Orders D.M.E. and maintains record of dates ordered and picked-up.
Enters patient care and volunteer data into Vx and event tracking.
Communicates with staff and outside agencies as directed by Team Manager.
When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries.
Contacts and schedules part-time staff at the direction of Team Manager.
Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
Does routine correspondence for Team Manager and other members of the team.
Sorts and processes all patient care mail jointly with other patient care secretaries.
Maintains A.D.T. and checks census daily for accuracy.
In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
Handles other tasks as assigned by the Team Manager.

Qualifications

Three years prior work experience preferred. Good typing skills. Computer literate. Able to handle multiple tasks. Excellent communication skills Good telephone skills EDUCATION High school graduate or equivalent required. SPECIAL INSTRUCTIONS TO CANDIDATES EOE/AA M/F/D/V

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Life insurance

Competitive compensation

Disability insurance

401(k) plan

Employee assistance program

Legal insurance

Pre-tax healthcare flexible spending accounts

Dependent care flexible spending accounts

Cancer benefit

Critical illness benefit

Roadside assistance

Affinity program

Patient Care Secretary

Quick overview

Requirements summary

Job description

Qualifications

Benefits

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