VitalHires helps educators discover verified school and district opportunities. Confirm compensation, credentials, and deadlines on the official hiring site before applying.
The Medical Assistant supports nursing and prescriber staff in client care activities related to physical and behavioral health. Responsibilities include conducting assessments, providing direct clinical services, and assisting with medication management.
Requirements summary
Candidates must have a high school diploma or GED and current Medical Assistance Certification or LPN. At least one year of relevant experience in a psychiatric setting is preferred, along with knowledge of mental health conditions and medications.
high schoolTime ManagementOrganizational SkillsAssessmentDocumentationCommunication SkillsMedication AdministrationTeam CollaborationClient CareCultural CompetenceTraining ParticipationBilingual SkillsSymptom ManagementMental Health KnowledgeEngagement SkillsSubstance Use Awareness
Job description
Job DetailsJob Location
Albuquerque,
NM 87102Position
Type:
Full
TimeEducation
Level:
High
School/GEDSalary
Range: $16.98 - $25.00
HourlyTravel
Percentage:
NoneJob
Shift: DayThe Medical Assistant is responsible for supporting Nursing and/or Prescriber staff in activities related to clients’ physical and behavioral health, medications, and rehabilitation and support services, and sharing shift-management responsibility with other staff. Why Choose New Mexico Solutions? New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.
We offer: Competitive pay Comprehensive benefits (health, dental, vision, Telehealth) Paid time off + 9 holidays Retirement plan options Tuition reimbursement + free CEUs Clinical supervision Wellness & employee assistance programs Mileage reimbursement for work related travel Public Service Loan Forgiveness (PSLF) - eligible employer Eligible clinical positions may qualify for the National
Health
Service
Corps (NHSC)
Loan
Repayment
Program
Essential
Functions:
Medical
Assistant
Client
Care
Activities: Conducts person-centered client care services to support health, wellness, and increased independence for individuals served as evidenced by: Assists Nurse in conducting client assessment of health, mental status, physical health, substance use, social development, and daily living skills. Schedules, and administers medical assessments of client physical health, making referrals to community physicians as appropriate and coordinating psychiatric treatment with medical treatment as appropriate. Provides direct clinical services to clients and/or groups related to topics that may include, but are not limited to, symptom management/education, daily living skills, hygiene, physical health, nutrition/food education, social skills, and community resources. Conducts Travel / Transportation as appropriate related to client needs including, home visits, client appointments, hospital visits, pharmacy visits. Provides symptom education to clients and staff as appropriate on topics including but not limited to psychopharmacology, mental health conditions/symptoms, physical health conditions/symptoms, wellness, and safety. Provides on-call intervention as required.
Benefits
Dental Insurance
Paid Time Off
Health Insurance
Vision Insurance
Employee Assistance Programs
Tuition Reimbursement
Mileage Reimbursement
Wellness Programs
Telehealth
Retirement Plan Options
Public Service Loan Forgiveness
Clinical Supervision
Free CEUs
Prescriber
Support:
Assists nursing staff and medication prescriber as evidenced by: Arrangements for required lab work as appropriate. Process refill request includes review of client chart, assessment of appropriateness of request, and consult with prescriber as required. Completes prior authorization for medication processing (includes review of client chart, assessment of med need & potential alternatives, consult with prescriber) Under direction/supervision of Nurse, completes in-person assessment including physical assessment of symptoms, presentation, vitals, etc. and communicates information to prescribers.
Medications and
Medication
Room
Support: Assists nursing staff in activities related to medication room operation and compliance as evidenced by: Under direction of nurse, properly maintains, disposes of, and orders medications. Awareness and support of tracking and security of medications including controlled substances. Under director of nurse, receiving and disseminating medication in accordance with agency and pharmacy requirements. Participates in providing medication administration and medical services as appropriate including injection administration. Assures that all needed medical supplies are appropriately stocked and medication orders/changes are noted and ordered in a timely fashion. Assist nurse with preparation and ongoing compliance related licensing requirements including pharmacy audits and state med room licensure.
Service
Team
Approach: Participates as an active treatment team member serving individuals with mental health and substance use issues as evidenced by: Demonstrating the ability to recognize and identify symptoms of mental illness and substance use. Participating as a member of a multi-disciplinary team approach to treatment and recovery. Consults and coordinates with internal and external providers and relevant treatment team members to maintain coordination in the treatment process.
Outreach,
Engagement,
Follow-Up: Provides comprehensive outreach, engagement, and follow up to assigned individuals as evidenced by: Providing comprehensive outreach and follow up to all assigned individuals including contact attempts over the phone, in-person, in the home etc. Demonstrating the ability to engage and develop rapport with individuals presenting with a variety of symptoms/presentations.
Cultural
Competence and
Diversity: Provides culturally appropriate services to diverse populations as evidenced by: Providing services that are person-centered. Providing services that are culturally relevant. Providing a non-judgmental, open, and welcoming approach to diverse populations.
Documentation
Completed documentation that meets identified expectations as evidenced by: Documenting all services provided within expected time frames. Documenting all services provided in a manner that meets service definitions, regulatory standards, and agency expectations. Documenting all services provided in a manner that is person-centered and meets quality improvement goals.
Efficiency and
Productivity:
Consistently meeting established productivity standards as evidenced by: Demonstrating excellent organizational skills. Demonstrating effective use of time management techniques. Demonstrating the use of effective engagement skills. Consistently meeting established productivity standards.
Staff
Development
Activities: Participates in staff development activities to increase skills and professional development as evidenced by: Participating in and completing all required trainings in an accurate and timely manner. Identifying and requesting training or skill enhancement opportunities. Engaging in cross-training activities with other team members. Attending and participating in required meetings and supervision sessions. Demonstrates the ability to apply supervisory recommendations to work performance.
Other
Completes other administrative support duties and special projects as developed and assigned.
QualificationsEducation and
Experience: High School diploma or GED Medical Assistant OR CNA/SRNA certification At least 1 year relevant experience working with the severely mentally ill in an inpatient or outpatient psychiatric setting preferred. Knowledge of psychotic and mood disorders, their related medications and potential side effects, required strongly preferred.
OTHER: Valid drivers’ license and meets the driving privileges guidelines established in HR Policy 12.6 “Vehicle Safety and Client Transportation.”
Knowledge and
Skills:
Demonstrated success in the following areas: Ability to manage time to meet all deadlines. Ability to recognize and identify symptoms of mental illness and suicide and risk potential and respond appropriately. Good verbal and written skills. Bilingual (English/Spanish) is preferred but not required.
