New Hope Services Inc·Seymour, Indiana
The Family Support Specialist provides parent counseling, developmental screenings, and home visits to support families with young children. They are responsible for maintaining client records, managing referrals, and ensuring families are linked to necessary community resources.
New Hope Services (NHS) is proudly celebrating 65 years of service to Southern Indiana and our extended service area. NHS has built the capacity to provide a full continuum of human services from child and family support through ability services. Our unique expertise in developing affordable housing allows us to also partner with the communities we serve to have an even greater positive economic and community development impact.
1.
Be trained and thoroughly understand the guiding principles of Healthy Families America by attending CORE Training, HFA online training modules, and all related trainings as requested by Supervisor or Program Manager 2.
Provide parent counseling during the assessment in areas such as Shaken Baby Syndrome, Safe Sleep, Post Partum Depression and other areas identified as needed 3.
Responsible to make independent and discretionary decisions for the welfare of the client 4.
Provide community referral sources with information and training on Healthy Families in order to keep referral numbers consistent and commensurate with the target population 5.
Provide screens and assessments for assigned new families 6.
Provide referrals for families to other community resources as necessary 7.
Provide transportation to families, as needed, for Healthy Families related services 8.
Documentation Responsibilities 1.
Enter information regarding screens into the HFI database and have this information prepared for Supervisor prior to weekly supervision 2.
Enter information regarding assessments into the HFI database within 48 working hours of assessment and give to supervisor for review 3.
Record all referrals and screens into the referral log and track contact attempts and status of referrals 4.
Maintain all contact records and necessary paperwork for client files 5.
Enter information regarding referrals to other community resources into the HFI database 9.
Complete 90% of assessments prior to the child’s three month birthday and have all documentation to supervisor so first home visit can be completed before child’s three month birthday 10.
Complete certification for First Aid, CPR, and BBP 11.
Be willing to respond, when off duty, for emergency needs of clients and staff 12.
Attend all required Healthy Families Team Meetings and scheduled supervision 13.
Maintain confidentiality regarding all client contact, personnel and financial matters of the Corporation 14.
Contribute to the New Hope Services, Inc. team to accomplish services area goals 15.
Complete an average of twenty assessments monthly
*Equal Opportunity Employer
Candidates must have at least a high school diploma, with a degree in a social services field and two years of experience preferred. A valid driver's license, reliable vehicle, and the ability to work a flexible schedule are required.
Market context
Family Support Specialist roles in Indiana are often tied to schools, community agencies, and family services programs, so demand can be steady where organizations need direct support for children and caregivers. These jobs can be competitive because employers often want a high school diploma at minimum, prefer social services education and experience, and require a valid driver’s license, reliable vehicle, and flexible schedule. Before applying, confirm your transportation and availability fit the role, and use the AI-summarized requirements and benefits here to quickly compare this posting with others without reading the full original description.
