Connections Health Solutions·Woodbridge, Virginia
The Case Manager II facilitates assessments, treatment planning, and discharge planning for individuals in behavioral health crisis. They work collaboratively with an interdisciplinary team to coordinate care and connect clients with community-based resources.
We’re not just behavioral health people—we’re crisis people.
Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care.
Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.
Founded by emergency room psychiatrists Dr.
Chris Carson and Dr.
Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.
Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises.
Our commitment remains consistent, to improve access, inspire hope, and provide the right support.
Our values shape our decisions, define our culture, and foster continuous learning and growth.
We accept people as they are, creating safe spaces where they feel valued and respected.
We inspire hope by walking with people side-by-side, showing them grace and compassion.
We act with intention, holding ourselves and each other accountable, and doing the right thing.
We work as one team, trusting and supporting each other.
We embrace change and innovation, striving to find better ways to fulfill our mission.
We are on a mission to change the face of behavioral health.
Help us save lives and make a difference.
The Case Manager II supports clients with mental health and substance use recovery through psychoeducation, assessment and treatment, resource connection and compassion through facilitating assessments, treatment planning, discharge planning, obtaining collateral and assisting in the legal process and initiating personalized care for individuals who are in crisis and stabilizing from crisis. Works collaboratively with the Interdisciplinary Treatment Team to coordinate care and discharge planning for Individuals, their family members, clinics, local providers, and/or other referral sources. This position will carry a caseload and act as ambassador to community partners.
Educates and informs individuals of consents for treatment and authorizations for use and disclosures.
Participates regularly in Interdisciplinary Treatment Team meetings.
Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
Gather collateral from the individual and involved parties to provide a thorough assessment of an Individuals' needs are for treatment and discharge.
Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet Individuals’ needs upon discharge.
Collaborate with Interdisciplinary Treatment Team to engage, monitor and communicate with the individual, ensuring that safety is maintained while meeting the individual’s needs.
Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and Individuals’ activities in the Electronic Health Record (EHR) regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
Maintain a working knowledge of the Virginia Involuntary Commitment process.
Maintain a working knowledge of the DBHDS and DMAS behavioral health system.
Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
Complete all required training, attend monthly meetings, and maintain required competencies.
Connections Health Solutions is proud to be a Second Chance employer.
Actual compensation is based on relevant experience, education, internal equity, and budget.
Virginia pay range $37.45—$41.33 USD
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
Candidates must hold a Bachelor’s degree in a behavioral health field and possess a Virginia Certified Substance Abuse Counselor (CSAC) license. Applicants are also required to pass state-specific background checks and fingerprint clearance.
Coordinates civil commitment process with all necessary stakeholders.
Provide daily programming/groups.
Performs all other duties as assigned.
Market context
Behavioral-health roles in Virginia commonly draw steady demand as agencies and treatment programs look for clinicians who can support counseling, care coordination, and recovery services. These positions are competitive because a valid CSAC license is required, while a psychology or counseling degree and treatment-industry experience are preferred; benefits often include PTO and health-related coverage. Review the AI-summarized requirements and benefits on this platform to save time, and confirm your licensure details before applying.
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