Behavioral Health Care Manager

Behavioral Health Care Manager (ECM) – Hybrid Role Heritage Health Network (HHN) Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program. This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office-based, providing flexibility while maintaining meaningful, in-person member engagement. What You’ll Do Serve as the primary point of contact for members with behavioral health and psychosocial needs Conduct comprehensive assessments and develop personalized, person-centered care plans Coordinate care across behavioral health providers, medical teams, and community resources Conduct in-person home and community visits based on member needs Support transitions of care, including post-discharge follow-up and care coordination Provide education, coaching, and trauma-informed support to improve member outcomes Maintain accurate documentation and meet program requirements

Requirements

Education: Master’s degree in Social Work or Psychology (required for licensures eligibility) Experience: 1–3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred) Licensures: LMFT, LCSW, or LPCC preferred Bilingual: English/Spanish preferred Strong communication, organizational, and interpersonal skills Knowledge of behavioral health, SDOH, and community resources Comfortable with field work and home visits Valid driver’s license, active auto insurance, and reliable vehicle Willingness to travel locally for field visits

Benefits

Medical, dental, and vision insurance Paid time off + holidays Competitive pay + quarterly bonuses Hybrid work flexibility Professional growth and development opportunities