Case Manager Outreach
LIFEMOVES·Santa Clara, California
LIFEMOVES·Santa Clara, California
Provide outreach and case management services to individuals experiencing homelessness in encampments to help them transition to permanent housing. Responsibilities include developing individualized case plans, connecting clients to essential resources, and maintaining accurate documentation in HMIS.
Maintains clear documentation and organization.
Organization/Prioritization: Organized, detail-oriented, and proactive.
Care
Level
Qualifications:
Advocacy
Skills: Actively advocates for clients in accessing benefits, navigating systems, and ensuring equitable treatment across agencies.
Resource
Identification: Able to identify and connect clients to housing, employment, health, and social services by leveraging community resources effectively.
Research
Skills: Uses strong analytical skills to research, track, and resolve client needs.
Partnership
Engagement: Builds and maintains collaborative relationships with community organizations and service providers through communication and collaboration skills to strengthen client support networks.
Specific
Knowledge: Specialized demonstrated knowledge in Outreach, which includes understanding how to approach people to offer services in a safe, appropriate, and welcoming manner wherever they reside.
Competencies
Job
Knowledge: Understands job duties and performs tasks with accuracy.
Commitment to
Growth: Demonstrates a selfless commitment to others on the team, including activity-based dependability, self-improvement activities. Actively seeks opportunities to contribute at higher levels in service to LifeMoves and others on the team.
Performance
Improvement: Sets performance goals, establishes the approach, creates a learning environment.
Time
Management and
Reliability: Manages workload effectively and meets deadlines.
Proactive
Collaboration: Actively seeks opportunities to partner with colleagues across teams and functions. Shares knowledge, communicates openly, and anticipates needs to support collective goals. Builds trust by contributing ideas, offering assistance, and ensuring alignment to achieve results together.
Additional
Requirements
This position is contingent upon: Satisfactory results of a background check Submitting proof of clear TB test results. Results dated within 60 days prior to hire date are acceptable. SUPERVISORY RESPONSIBILITIES N/A TRAVEL REQUIREMENTS This position requires regular travel between locations throughout the city, community partner locations, client service events, and external meetings.
Requires a high school diploma with 2-5 years of related experience or a preferred associate's degree in a related field. Candidates must have a valid driver's license, reliable transportation, and the ability to travel throughout Santa Clara and San Mateo Counties.
As such:
A valid [State] driver’s license and reliable transportation are required.
Must be able to travel throughout Santa Clara and San Mateo Counties as part of regular duties.
Mileage reimbursement is provided in accordance with agency policy.
Occasional evening or weekend travel may be required to attend community events or support client services.
Must maintain vehicle insurance as required by law and agency policy. PHYSICAL DEMANDS The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with others in the workplace. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus. COMPENSATION AND BENEFITS This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package. LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive. This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility. If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685- 5880.
Market context
In California, Case Manager Outreach roles are commonly tied to community-based care, discharge planning, and coordination for clients who need ongoing support, so demand often follows local healthcare and social service needs. These jobs can be competitive because employers usually want candidates with outreach experience, strong communication skills, a valid California driver’s license, reliable transportation, and readiness for background and TB screening. Before applying, compare the AI-summarized requirements and benefits from the original posting here so you can quickly confirm fit and focus your application on relevant case coordination experience.