Independence Health System·Butler Township, Pennsylvania
The Medical Assistant provides direct patient care, including lab tests, treatments, and medication administration under the direction of physicians or nurses. They also perform essential clerical functions, maintain patient records, and ensure clinic readiness through supply management and quality control.
Essential Job Functions
Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
Assist to collects patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
Complete patient care treatments and testing as ordered.
Comply with completeness, accuracy and timeliness of documentation.
Prepare patients for examinations, treatments, and procedures.
Communicate pertinent information of actual or potential problems to the physician or nurse.
Perform clerical functions in support of patient care and office functions.
Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
Complete forms and letters necessary for continued patient care.
Provide for patient safety in compliance with hospital and physician practice policies.
Label all patient specimens with identifiers per policy.
Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
Assist in continuous survey readiness or inspections and surveys.
Perform all quality control, monitoring functions and reports out of range information immediately to supervisor.
Consistently practice National Patient Safety Goals.
Knowledge of and/or ability to schedule surgery, procedures, and testing for patients.
Exit counseling which includes education, scheduling of testing and providing patients with necessary information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and completes log books according to policy.
Perform phlebotomy procedures, reads the test results, and documents accordingly.
Prepare the exam rooms and stocks supplies daily.
Provide pre and post-examination education and counseling.
Other duties as assigned.
Required Qualifications
High School Diploma, GED or next level of higher education.
Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Knowledge of Microsoft Office Applications, including Outlook and Excel.
• Previous outpatient office experience.
Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Extreme Heat: x
Extreme Cold: x
Heights: x
Confined Spaces: x
Extreme Noise(>85dB)
x
Mechanical Hazards: x
Use of Vibrating Tools
x
x
Operates Vehicle: x
Operates Heavy Equipment: x
Use of Lifting/Transfer Devices
x
Rotates All Shifts: x
8 Hours Shifts
x
x
10-12 Hours Shifts
x
x
On-Call: x
Overtime(+8/hrs/shift; 40/hr/wk)
x
x
Travel Between Sites: x
x
Direct Patient Care: x
x
Respirator Protective Equipment: x
x
Eye Protection: x
x
Head Protection (hard hat)
x
Hearing Protection: x
Hand Protection: x
x
Feet, Toe Protection
x
Body Protection: x
Latex Exposure: x
Solvent Exposure: x
Paint (direct use) Exposure
x
Dust (sanding) Exposure
x
Ethylene Oxide Exposure: x
Cytotoxic (Chemo) Exposure
x
Blood/Body Fluid Exposure: x
x
Chemicals (direct use) Exposure
x
Mist Exposure: x
Wax Stripper (direct use)
x
Non-Ionizing Radiation Exposure: x
Ionizing Radiation Exposure: x
Laser Exposure: x
Physical DemandsWhen lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required
When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.
Essential – Absolute Necessity.
Marginal – Minimal Necessity.
Constantly – 5.5 to 8 hours or more or 200 reps/shift.
Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.
Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.
Rarely – Less than 0.25 hours or less than 2 reps/shift.
Never: Bending (Stooping)
x
x
Sitting: x
x
Walking: x
x
Climbing Stairs: x
x
Climbing Ladders: x
Standing: x
x
X: x
Squatting (Crouching)
x
x
Twisting/Turning: x
x
Keyboard/Computer Operation: x
x
Gross Grasp: x
x
Fine Finger Manipulation: x
x
Hand/Arm Coordination: x
x
Pushing/Pulling(lbs. of force)
x
x
Carry: x
x
Transfer/Push/Pull Patients: x
x
Seeing Near w/Acuity
x
x
Feeling (Sensation)
x
x
Color Vision: x
x
Hearing Clearly: x
x
Pulling/Pushing Objects Overhead: x
x
Reaching Above Shoulder Level: x
x
Reaching Forward: x
x
Lifting Floor to Knuckle
x
20#
Lifting Seat Pan to Knuckle: x
20#
Lifting Knuckle to Shoulder
X: 5#
Lifting Shoulder to Overhead
x
Candidates must possess a high school diploma or GED and demonstrate strong organizational and communication skills. A Medical Assistant Certification is preferred, along with current AHA CPR certification and relevant state clearances.
Market context
Support-services roles in Pennsylvania are often tied to steady staffing needs in hospitals and care facilities, especially when teams need reliable coverage for patient support and daily operations. These positions can be competitive because employers may prefer candidates with CNA and current BLS credentials, plus prior acute or rehabilitation hospital experience, even when experience is not required. Review the AI-summarized requirements and benefits here to save research time, and confirm your certification dates and hospital experience before applying.
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