Arrowleaf·Vienna, Illinois
The Residential Aide provides direct care and support to individuals with psychiatric disabilities in a 24/7 residential setting. Responsibilities include implementing treatment plans, assisting with daily living activities, and documenting service delivery in compliance with Medicaid standards.
When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.
Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.
We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.
myarrowleaf.org/employment [https://myarrowleaf.org/employment/] to learn more about Arrowleaf
We have two full-time openings for Residential Aids!
Job Title: Residential Aide
Home Office: Vienna, IL
Area of Focus: Behavioral Health
The Residential Tech/Advocate provides direct care and support to individuals residing in Arrowleaf’s recovery-oriented community residential facilities. These individuals experience substantial psychiatric disabilities and meet medical necessity criteria as determined by the Illinois Department of Mental Health. This position plays a critical role in the delivery of structured, person-centered, 24/7 residential care that promotes recovery, safety, and independence. Staff in this role are required to remain awake and on-site during all scheduled shifts and will implement therapeutic interventions, skills training, and case management services consistent with Medicaid Rule 140 and Part 132 guidelines.
Immediate Supervisor: Residential Services Director
Hours of Work: Call-in
FLSA Classification: Non-exempt
High School Diploma or equivalent. Qualifies as a Rehabilitative Services Associate (RSA); Mental Health Professional (MHP) is preferred. Bachelor’s degree in Human Services, Social Work, Psychology, or a related field preferred, qualifies as a Mental Health Professional (MHP) as defined in Illinois Administrative Code (Part 132). Prior experience working with individuals with behavioral health needs is strongly preferred.
Maintain and provide proof of a valid driver's license; must have reliable transportation; maintain and provide proof of personal vehicle liability insurance; at least 21 years of age; must complete required registry clearances and criminal fingerprint background checks; maintains CPR & First Aid training requirements; ability to work evenings, weekends, holidays, and overnight shifts as scheduled.
Knowledge of behavioral health conditions and effective treatment strategies. Proficient in using de-escalation techniques and responding to crises. Strong documentation, communication, and interpersonal skills. Commitment to recovery-oriented and trauma-informed principles. Ability to work independently and as part of a team.
This position requires being awake and on-site during all scheduled shifts. May involve exposure to challenging behaviors and situations involving mental health crises. Physical demands include standing, walking, bending, lifting up to 25 lbs., and assisting clients with physical needs.
Residential Aide job duties include, but not limited to
Provide 24-hour supervision and support in a safe, structured residential setting.
Deliver Medicaid-eligible behavioral health services, including community support and case management activities.
Implement individualized treatment plans through daily coaching, skill-building, behavioral interventions, and recovery-focused interactions.
Support residents with activities of daily living (ADLs), including hygiene, meal preparation, medication prompting, and community integration.
Document service delivery in compliance with Medicaid and agency standards using electronic health records.
Monitor, assess, and report client behaviors and symptoms to clinical staff to support individualized treatment planning.
Utilize de-escalation techniques and behavior management strategies to respond to psychiatric crises and maintain safety.
Support a trauma-informed, person-centered environment that encourages residents’ engagement in recovery.
Participate in staff meetings, supervision, and ongoing training to maintain required credentials and competencies.
Maintain facility cleanliness, organization, and safety in compliance with agency policies and regulatory requirements.
$18.35 - $21.66 per hour
*This is a bargaining unit, union position
Questions? visit myarrowleaf.org/employment [https://myarrowleaf.org/employment/] or call 618-658-3079 to learn more!
Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.
Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
