Care Coordinator Personal Care Home

Employment Type

• Full time
• Shift:
• Description: Position Purpose The Care Coordinator is responsible for coordinating services, support, and resources to ensure individuals receive high‑quality, person‑centered care. This role serves as a key liaison among individuals, internal teams, and external providers to promote continuity of care, safety, and positive outcomes.
• What will you do: Serve as the primary point of contact for care-related communication and problem-solving Facilitate referrals and connections to community resources, medical providers, and support services Monitor service delivery, identify gaps, and recommend adjustments as needed Coordinate resident admissions, orientations, and discharges in compliance with state, county, and organizational requirements. Advocate for individuals to ensure their needs, preferences, and rights are respected Respond to concerns or incidents and support resolution according to policy Collaborate with supervisors and leadership to support program goals and outcomes

Minimum Qualifications

Bachelor’s degree and 3 years of related experience OR associate’s degree and 4 years of related experience OR a High School Diploma and 9 years of related experience. Valid Driver’s license and Ability to operate an organizational vehicle Act 33/34/73 clearances Pre-employment drug screen Knowledge of community resources, service systems, and care planning processes Strong organizational, communication, and problem-solving skills Ability to work independently and manage multiple priorities Proficiency with documentation systems and basic computer applications POSITION HIGHLIGHTS/BENEFITS: WORK SCHEDULE: This is a Non-Exempt (hourly) position. Primarily Monday through Friday daylight (8am-4pm) with flexibility to meet resident needs; some evenings, weekends, and holidays may be required. Great Benefit Package: (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more……… ABOUT PITTSBURGH MERCY We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with individuals and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.