FLACRA·Town of Seneca Falls, New York
The Care Manager provides comprehensive coordination for individuals with co-occurring chronic health and behavioral health conditions. This role involves developing client-centered care plans and collaborating with various service providers to ensure integrated support.
Utilize effective communication strategies to coordinate care among peers, medical staff, addiction and mental health providers, and community agencies using electronic devices, Telehealth, and other interactive technologies.
Outcomes
Monitoring: Measure, monitor, and improve quality outcomes, focusing on clinical indicators, patient satisfaction, and adherence to care plans.
On-Call
Duties: Participate in on-call rotation for nights and weekends as assigned.
Skills &
Experience: Strong ability to communicate effectively and work cooperatively with culturally diverse individuals, staff, and community service providers. Knowledge of local behavioral health services and substance abuse agencies. Ability to multitask in a fast-paced environment, with strong problem-solving, time management, and organizational skills. Ability to remain calm in a crisis while providing crisis intervention services. Proficient in typing (minimum 30 WPM). Proficient in Internet navigation, Microsoft Office, Outlook, Word, and Excel. Familiarity with the use of electronic health records (EHR).
About Us: Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace. At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.
QualificationsMust-Have
Qualifications &
Skills: Associate’s Degree in Health or Human Services. Valid NYS Driver’s License. At least one year of experience working with recovery supports, community resources, housing, employment, and other professional and non-professional services. Experience in a behavioral health care setting. Excellent written and verbal communication skills. Ability to multitask and demonstrate composure in challenging situations.
Nice-to-Have
Qualifications: Bachelor’s Degree or higher in Health or Human Services. 2+ years of experience in Behavioral Health. Experience in Crisis Management.
Candidates must possess an Associate’s Degree in Health or Human Services and a valid NYS Driver’s License. At least one year of experience in behavioral health or recovery support services is required.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.