FSP Service Coordinator II

Page Break

• Mental Health and Case Management Services
• SC II will complete SBC Adult Needs and Strengths Assessment (ANSA), make comprehensive evaluations and independent recommendations of functioning, support network, adequacy of living arrangements, financial status, physical health, level of self-care, and make a provisional diagnosis in concert with the psychiatrist or Licensed Staff on site.
• SC II may provide needed therapeutic interventions: individual, group and crisis, to address symptoms as defined in the assessment and to improve level of functioning or develop insight to reduce defined distress or stressors. if identified as a goal and intervention on the treatment plan.
• As the primary clinical lead on each case, SC II will work with SCI to manage client caseload. Both collaborate with the client to identify needs, set goals, establish concrete objectives and develop a Personal Service Plan. Provide both ongoing support and crisis intervention.
• SC II will work with SCI to assure access to local resources, including psychiatric and medical care, housing, rehabilitation programs, drug/alcohol services, socialization activities, providing transportation and accompanying the client when necessary. Communicate regularly with other treatment providers.
• Attends daily staff meetings, supervision and trainings as requested.
• Works cooperatively with other Service Coordinators including sharing responsibility for 24 hour on-call coverage.
• As an exempt employee, practice independent judgement and utilize discretion in appropriately managing job duties, maintaining time/organization and providing best care practices to members.

• Data Collection and Record Keeping
• Completes all DBH chart paperwork and maintain documentation according to MediCAL standards of practice in Electronic Health Record – Welligent within proscribed timeframes as outlined in SUOS documentation policy.
• Meets weekly, monthly and quarterly billing quota set by Program Manager.
• Processes agency paperwork in a timely and accurate manner.

SKILLS

Experience working with individuals with mental health challenges, crisis intervention, understanding and commitment to psychosocial philosophy, strong computer skills, ability to work effectively in an interdisciplinary team. Experience working with individuals experiencing homelessness and familiarity with and dedication to the Housing First, Harm Reduction, and Recovery Oriented service models preferred.

Qualifications

Masters in Counseling, Psychology, or Social Work, licensed-eligible Interns (AMFT, ACSW, APCC) and registered with the CA BBS. Minimum of 2 years of experience working with homeless populations and/or those diagnosed with a mental illness in a community setting desirable. Ability to work as a part of a team is crucial. Knowledge of Microsoft Office is essential. Must have own transportation, and current California driver’s license and insurance with good driving record.

Supplemental information

Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

Please Note

This position is part of the Service Employees International Union (SEIU721) Bargaining Unit.

Physical requirements

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

Step up core values

HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.

Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.

Step up is an equal opportunity employer: #ZR

On-Call LVN / LPT