Summit Health·Purchase, New York
The RN Navigator serves as the primary point of contact for Oncology patients, ensuring a seamless experience by combining patient navigation with chemotherapy teaching, coordination, guidance, and support across surgical and non-surgical treatments. This involves acting as a liaison between patients and medical staff, coordinating care across the continuum from diagnosis to survivorship with various departments, and providing essential patient education and emotional support.
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical [https://www.villagemedical.com/], Village Medical at Home [https://www.villagemedical.com/village-medical-at-home], Summit Health [https://www.summithealth.com/], CityMD [https://www.citymd.com/], and Starling Physicians [https://www.starlingphysicians.com/].
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
To serve as the primary point of contact for patients in our Oncology Department, ensuring a seamless and positive experience throughout their care journey. This role combines patient navigation with Chemotherapy teaching, coordination, offering guidance, education and support related to both surgical and non-surgical treatments. The ideal candidate will be fostering patient engagement and satisfaction while supporting the growth of the practice.
Navigate care for patients and acts as a liaison between patients and medical staff, facilitating clear and timely communication. Navigates oncology patients across the continuum of care beginning with the diagnosis of cancer to survivorship, coordinating care with staff in Radiology, Surgery, Oncology, Genetic Counseling, Internal medicine and Behavioral Health, and other departments as indicated. Refers to community resources to facilitate timely diagnosis, treatment, and survivorship.
Assesses, plans, and provides patient education and counseling to cancer patients providing physical, psychological, and emotional support to patients and their family members.
Collaborates with the multi-disciplinary team to ensure continuity of care from one provider to the next. Tracks the patient closely and ensures that care is smoothly coordinated among disciplines using an established tracking system.
Serve as a dedicated resource for patients, providing personalized guidance throughout their care journey, from initial consultation to post-procedure follow-up.
Support patients by explaining medical information, addressing concerns, and advocating for their needs throughout the healthcare process.
Educate patients addressing questions and concerns with empathy and accuracy.
Coordinate appointments ensuring patients understand preparation and recovery processes. Facilitates scheduling of appointments with other Departments to ensure timely referral and transition into specialty services.
Monitor and follow up with patients to ensure compliance with care plans and optimal outcomes.
Communicates with physicians and other members of the interdisciplinary team, within Summit Health, as well as with outside providers.
Documents patient visits and communications in Athena.
Provides information on maintaining optimal health and prevention of Cancer Recurrence including instruction on the importance of regular visit to their provider for exams, clinical follow up and imaging as recommended by their provider, maintaining proper nutrition and exercise.
Covers Oncology, Non-Oncology, Chemo Infusion as requested when needed.
Function as the liaison between patients, staff, and physicians.
Maintains efficient patient flow.
Delivers direct patient care within the scope of licensure and in accordance with SMG policy.
Collects lab specimens according to departmental guidelines. Accurately labels specimens.
Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.
Assures all patients are correctly identified prior to providing and/or documenting care.
Ensures proper preparation for patient visits. Prepares pertinent information needed for patient visits.
Employs appropriate and timely use of Tasking in EHR.
Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
Administers injections according to appropriate protocol. Documents injections accurately in EHR.
Schedules appointments appropriately and accurately according to department guidelines.
Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
Reviews and updates medication list in EHR. Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely documents known allergies in EHR.
Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
Checks and maintains logs for emergency equipment according to policy.
• Travel to satellite locations as needed, required
$42.12 - $52.69 Hourly
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Our Company cares about the safety of our employees and applicants.
Our Company does not use chat rooms for job searches or communications.
Our Company will never request personal information via informal chat platforms or unsecure email.
Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview.
Be aware of potential scams while job seeking.
Interviews are conducted at select Our Company locations during regular business hours only.
For information on job scams, visit, https://www.consumer.ftc.gov/JobScams [https://www.consumer.ftc.gov/JobScams] or file a complaint at https://www.ftccomplaintassistant.gov/ [https://www.ftccomplaintassistant.gov/].
Market context
In New York, nursing roles like LPN positions are commonly driven by ongoing staffing needs in hospitals, long-term care, and behavioral health settings. Competition can be stronger for roles that prefer mental health, alcoholism, or chemical addiction experience, so a valid New York State LPN license and accredited nursing education matter. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to highlight any relevant behavioral health experience.
