The Case Care Specialist coordinates services within the provider network to ensure the safety, permanency, and well-being of children. They are responsible for case planning, monitoring placements, documenting services, and maintaining strong relationships with community partners and families.
Requirements summary
Candidates must have an Associate's degree with at least one to two years of relevant experience, or higher education levels. A valid Texas driver's license and the ability to provide own transportation are required.
The candidate must reside in San Antonio or within 25 miles within the direct surrounding area.
Primary function/Responsibilty
The Case Care Specialist is responsible for coordination of services within the SJRC Texas/Belong Network of providers as required by the contract and licensing regulations. The Case Care Specialist will provide support and coordination of services in order to facilitate safety, permanency, and well-being of placements. This includes collaboration with Network Providers to ensure all children receive recommended and/or required services.
Essential duties and responsibilities
Responsible for carrying out case coordination services as required by the contract and licensing regulations.
Coordinates admissions, case planning, extensions, and discharges of child/youth with appropriate parties in the provider network.
Works closely with professional and childcare staff of SJRC Texas/Belong network providers and community partners to ensure the delivery of services outlined in the child/youth service plan.
Makes frequent contact after placement of child/youth to ensure appropriate services are provided with appropriate parties within the provider network and community partners.
Documents child/youth records and services provided by Network Providers in accordance with the provisions of licensing standards, COA, and SJRC Texas/Belong policy.
Attends child/youth case meetings as required with appropriate parties.
Document all contact with clients and collaterals; complete case activity logs each month and keep record of all related documentation; maintain client files.
Maintains strong business relationships with DFPS, the provider network and children and youth to facilitate collaboration and cooperation.
Provide support to intake and placement to include transportation.
Able to assess the strengths and needs of children/youth referred to SJRC Texas/Belong.
Able to engage and communicate effectively with persons from diverse cultures and communities, including children/youth, their parents, network provider’s staff, supervisors, administrators, and the legal and judicial system.
Works efficiently in a hybrid setting
Performs other related duties as assigned.
General expectations
Contributes to building a child welfare system that is safe, secure, and stable; family centered; connected to the community; which relies on evidence-based practice necessary to support contract services in rural counties.
Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies, such as Council on Accreditation (COA) and state licensing.
Maintains client confidentiality per SJRC Texas/Belong standards and all applicable codes of ethics
Learns, understands, and supports the SJRC Texas/Belong mission, purpose, and function.
Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.
Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.
Attends mandatory trainings as defined in positions training matrix.
Attends continuing education necessary to expand knowledge and maintain certifications or licenses.
Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.
Skills in organizing work in a responsible way in an environment with multiple challenges and priorities.
Avoid all conflicts of interest, real or perceived.
Qualifications
Required
• Associate’s degree from an accredited college or university in Child Welfare or related field plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.
Preferred
• Bachelor’s degree from an accredited college or university in Child Welfare or related field OR Master’s degree from an accredited college or university in Child Welfare or related field.
Certifications/Licenses/Registrations
• Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.
Physical/Mental requirements
Physical Demands
Body mobility to stoop, kneel, bend, reach, walk and walk briskly in order to interact with and monitor children.
Stamina to work long days and drive long distances.
Moderate to heavy lifting up to 60 pounds.
Visual and Cognitive Demands
Must have the ability to communicate both verbally and in writing.
Environmental Demands
Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.
Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work, which would include evenings and weekends.
May serve as back up to transport clients.
Work Environment
Home-like settings with varying moderate to high degrees of background noise.
Campuses are smoke-free, except on permitted campuses in designated areas.
Possible Hazards
Possible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
Description of organizational relationship/Reporting relationships
