Case Manager - Women & Family Center

Who We Are

For over 100 years, City Union Mission has offered hope to men, women and children experiencing huge challenges. Homelessness. Addiction. Poverty. We start by extending a welcoming hand and helping to meet their immediate needs - food, shelter, clothing. From there, we offer them a new foundation for their lives through Christ - and life-changing programs that move them toward physical, emotional and spiritual wholeness. Job Summary: Our emergency shelter mission is to serve by providing immediate, short-term, and dignified refuge for individuals and families in crisis - protecting life, meeting basic needs, sharing the Gospel at each point of care, and creating a clear bridge to appropriate next steps. The Case Manager provides frontline, goal-driven case management within the emergency shelter, ensuring each client is supported in stabilization and movement toward appropriate next steps. Duties/Responsibilities: Intentionally and strategically seek to exemplify Jesus Christ and be equipped and prepared to share the Gospel and provide spiritual support at each point of care; showing the love of Christ and biblical hospitality through each interaction Conduct intake, assessment, and triage, identifying immediate needs, risks, and appropriate next steps Develop and maintain individualized, goal-based case plans focused on stabilization and progression toward independence; updating the database to reflect the case plan. Advise clients in completing applications, documentation, and referrals, including housing, identification, benefits, employment, and supportive services Respond to crisis situations, behavioral concerns, and safety needs, coordinating with Center Managers and leadership as appropriate

Qualifications

City Union Mission Requirements: To be a genuine believer in the Lord Jesus Christ, as evidenced by your personal testimony and your ability to clearly communicate the Gospel whenever opportunities arise. To possess sound Biblical character and refrain from engaging in an immoral lifestyle that could undermine or disrupt your testimony as a follower of our Lord and Savior, Jesus Christ. To be a member in good standing of a recognized Protestant, evangelical church. Agree and abide within the City Union Mission faith statement. To be genuinely committed to serving the poor and homeless, as expressed in the mission statement of City Union Mission. To be sober-minded, free from the influence of alcoholic beverages, illegal drugs, or any substance that could cloud judgment or distract from a Christian-principled ministry. Employee Benefits: 95% of the premium covered for Health Insurance Dental and Vision insurance at a discounted rate Health Reimbursement Account for employees who have other health insurance Life Insurance 403b Retirement Account match FSA & HSA options 11 paid holidays per year + over 3 weeks of PTO + opportunity to earn additional days off Discount at City Thrift stores Paid 30-minute lunch break; free breakfast/lunch/dinner available