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NS

Bilingual Intensive Care Coordinator

NORTH SUFFOLK COMMUNITY SERVICES INC·Revere, Massachusetts

$56,340 - $80,599/yr·Full Time·On Site·2-5 yrs
·
Posted 3 months ago
Practice for this role

About the role

The Intensive Care Coordinator assesses and identifies the underlying needs of youth and families to create individualized care plans using the Wraparound Service Model. They facilitate care planning team meetings and maintain regular contact with providers and families to ensure goal achievement and safety.

North Suffolk is looking for Care Coordinators to join our team!

Be proud of what you do!

Develop your clinical skills in a supportive team environment, and gain experience that you will use for the rest of your career.

Our goal is to ensure that children with behavioral/emotional needs, and their families, become independent within their own communities.

The Intensive Care Coordinator (ICC) position is not only about coordination, it is also assessing and identifying the underlying needs of the youth through regular contact with the family in order to make a direct positive impact in their lives using the Wraparound Service Model.

We support families to recognize small areas of progress that builds into major changes.

For each family that you work with, you will not only be the key contact for the youth’s providers, you will also be creating an individualized roadmap that guides uniform treatment among the team.

As the contact, you will collaborate with multi-disciplinary teams such as PCP, school, DCF, Outpatient therapists and other mental health and/or medical providers.

This position is a unique opportunity to network, develop community connections, and get exposure to diverse mental health, medical, and educational systems. If your passion lies in making small changes that will create a big impact, we want to talk to you!

Bachelor's Level salary

  • $56,340 - $67,272
  • Master's
  • Level salary: $67,500 - 80,599
  • Language
  • Differential: $5,000, Haitian Creole & Mandarin speaking candidates strongly preferred!

What You’ll Do

Gather information for the completion of strengths based comprehensive home-based assessments.

Support with the identification and development of natural supports within the family’s network

Facilitate regular Care Planning Team meetings

Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members.

Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP.

Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems

Identify and connect youth and families to additional supports and services in the community through referral and coordination of care

Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team.

What You'll Need

Education:

Bachelor’s degree in relevant mental health field REQUIRED (including but not restricted to, counseling, family therapy, social work, psychology, etc.)

Master's degree preferred.

Experience:

Minimum of two (2) years experience working with families with Serious and Emotionally Disturbed (SED) children and adolescents.

Familiarity with child & youth serving programs preferred.

Skills:

Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within first month of employment.

Must have Driver’s License and reliable automobile.

Ideal candidate must thrive in fast paced work environments; have strong attention to detail, and demonstrate strong organization and multitasking skills.

Bilingual candidates strongly encouraged to apply! We offer a $5000 language differential pay! Please note language skills on your resume

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

Requirements

Candidates must hold at least a Bachelor's degree in a relevant mental health field and have a minimum of two years of experience working with families of children with serious emotional disturbances. A valid driver's license and reliable automobile are required, and CANS certification must be obtained within the first month.

  • bachelor degree
  • postgraduate degree
  • Attention To Detail
  • Multitasking
  • Case Management
  • Communication
  • Advocacy
  • Assessment
  • Organization
  • Care Coordination
  • Risk Management
  • Crisis Support
  • Multi-disciplinary Collaboration
  • CANS Certification
  • Wraparound Service Model
  • Individual Care Planning

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$56,340 - $80,599/yr
Location
Revere, Massachusetts
Posted
Apr 21, 2026
Application
Employer website
NS

Hiring organization

NORTH SUFFOLK COMMUNITY SERVICES INC

Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38...

Salary listed on 17 jobs
IndustryMental Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles remain active in Massachusetts

In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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