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Care Coordinator 1

METROPOLITAN DEVELOPMENT COUNCIL·Tacoma, Washington

$22 - $28/hr·Full Time·On Site·2-5 yrs·Posted 3 months ago
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About the role

The Care Coordinator guides participants toward self-sufficiency by developing individualized plans and assisting them in accessing essential community resources. They provide case management services, secure government entitlements, and maintain accurate electronic records of client progress.

Job DetailsJob Location

  • 721
  • Fawcett
  • Ave -
  • Tacoma,
  • WA 98402Position
  • Type:
  • Full
  • TimeSalary
  • Range: $21.67 - $28.04
  • HourlyJob
  • Shift:
  • DayJob
  • Category: Nonprofit - Social ServicesThe Care Coordinator 1 guides and assists participants in attaining initial safety and stability toward supporting self- sufficiency. The Care Coordinator 1 assists in accessing necessary resources, which will equip participants with tools to help them sustain their exit from poverty or provide tools to help them maintain a level of stability with government subsidies. This position provides case management services and builds relationships within the community. Develop specific, individualized plans that serve as road maps for clients to get them to a self-sufficient status where they are working towards self-reliance. Analyze individual outcomes regularly, and continue to problem-solve and research new/innovative ways to engage successfully with participants who do not immediately respond to an offered approach. Research and secure information which may include healthcare, psychological and social factors that contribute to the participant’s situation, and evaluate such information along with participant’s capabilities, to more fully inform the development and ongoing assessment of the individualized plan. Counsel participants regarding plans for meeting needs, and aid participants in mobilizing inner capabilities and community resources for improving social functioning. Assist participants in securing entitlements such as SSI, AFDC, Food Stamps, Medical Coupons, State General Assistance, Local Welfare, Child Care and Veteran Benefits. Compile accurate data, prepare accurate reports and conduct follow up procedures utilizing an electronic case management reporting data system. Work collaboratively with team, management and other programs to ensure an overall plan for clients and guests. Other duties as assigned Qualifications BA in Psychology, Sociology, Social Work, Mental Health or closely related field preferred AA in Psychology, Sociology, Social Work, Mental Health or closely related field of study required and Two years' experience working closely with individuals and families in need of assistance; understanding the theory and practice of multiple evidence-based and best practices utilized in case management. OR any combination of relevant education and experience that demonstrates ability to successfully complete essential responsibilities. Knowledge of HIPAA compliance when collecting and storing participant information. Knowledge and ability to access entitlement programs, community, social, medical, mental, chemical dependency services and/or education, job training and employment services within MDC and outside the organization as appropriate based on client(s) need. Knowledge and ability to successfully implement interviewing, counselling methods, principles, and techniques that result in measurable positive outcomes. Ability to analyze interventions for effectiveness, research and develop alternative interventions, openly solicit supervisory guidance and input. Proven ability to maintain accurate, thorough, timely and complete case files and ability to communicate professionally in writing and verbally; Knowledge of electronic recordkeeping for client information. Demonstrated ability to work with difference, specifically around race, ethnicity, religion, sexual orientation and gender identity, disability, etc., and how these differences contribute to disparate outcomes for these populations. Washington State Driver’s License; maybe required to drive company vehicle, and is insurable for purpose of transporting clients to scheduled appointments and/or visiting and monitoring client’s living environment.

Requirements

An Associate degree in Psychology, Sociology, or Social Work is required, with a Bachelor's degree preferred. Candidates must have two years of experience working with families in need and a valid Washington State Driver's License.

  • associate degree
  • bachelor degree
  • Case Management
  • Counseling
  • HIPAA Compliance
  • Crisis Intervention
  • Interviewing Techniques
  • Community Outreach
  • Client Advocacy
  • Resource Coordination
  • Individualized Planning
  • Electronic Recordkeeping

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$22 - $28/hr
Location
Tacoma, Washington
Posted
Apr 22, 2026
Closes
Jul 30, 2026
Application
Employer website
METROPOLITAN DEVELOPMENT COUNCIL logo

Hiring organization

METROPOLITAN DEVELOPMENT COUNCIL

MDC is a vital community resource for Tacoma and Pierce County. Founded in 1964 as a non-profit Community Action Agency, MDC is committed to providing innovative programs that help remove people from a life of poverty and prepare them for self-sufficient living. For most of our...

Salary listed on 5 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size51-200 employees
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Administrative roles in Washington are often in steady demand across K-12 and healthcare settings because schools and care organizations rely on accurate scheduling, records, and front-office coordination. These positions can be competitive when employers want candidates who are organized, comfortable with frequent phone and in-person communication, and able to handle routine physical tasks like standing, walking, and light lifting. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show experience with office systems, multitasking, and customer-facing work.

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