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Care Coordinator

United Community & Family Services Inc·Norwich, Connecticut

Full Time·On Site·2-5 yrs·Posted 21 days ago
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About the role

The Care Coordinator provides support services to families with high-risk children by developing bio-psycho-social assessments and individualized service plans. They conduct home visits, facilitate Child Specific Team meetings, and maintain community relations to ensure family-driven care.

Description UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

We are currently seeking a Care Coordinator who will be responsible for providing support services to families with high-risk children, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and services plans by performing the following duties:

Expected Schedule: Full-Time, 35 hours/week; Flexible

Provide outreach and engagement to client upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to team to determine eligibility Complete an assessment of the family including both strengths and areas of need through home visits and BERS and Ohio scales to develop a care plan Provide weekly face to face direct service hours to client including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and parenting a child with special needs Develop a list of interested parties identified by the family to participate in Child Specific Team meetings-run by the care coordinator-multiple times throughout involvement with the family and follow through with recommendations made at the Child Specific Team meetings Maintain and build community relations, through education and advocacy and participating in external meetings such as the System of Care meeting Ensure that the Wraparound process is family driven and that families experience ongoing participation in and ownership of their care plans Participate in case reviews and supervision and attends all regularly scheduled team meetings and trainings Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations and termination summaries Minimum of 40% travel may be required Participates in all safety programs which may include assignment to an emergency response team

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community.

At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve.

We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more.

If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements

Bachelors Degree with one to three years prior experience or training in social services or Associates Degree in relevant field with a minimum of three years experience or training in social services Experience working with children and families with significant behavioral health needs. A valid driver's license, state mandated levels of auto liability insurance, and reliable transportation Must complete WRAP trainings Organizational skills Comfortability working both by oneself and within a team

UCFS offers a comprehensive benefits package including - Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance Employee Assistance Program (EAP) Additional voluntary benefits Public Service Loan Forgiveness eligibility UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Benefits

  • Employee Assistance Program
  • Vacation
  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid time off
  • Competitive salaries
  • 401(k) plan
  • Paid life insurance
  • Public Service Loan Forgiveness
  • Floating holidays
  • Sick days
  • Flexible schedules
  • Employer contribution
  • Paid disability insurance

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Norwich, Connecticut
Posted
Jul 6, 2026
Application
Employer website
United Community & Family Services Inc logo

Hiring organization

United Community & Family Services Inc

For over 140 years, UCFS has embraced life and faced challenges that were a reflection of the community we serve. We continue to focus our resources on areas of greatest need; build partnerships when demand is beyond our capacity to fulfill alone and have had a lasting impact on...

Salary listed on 1 job
IndustryHospitals and Health Care
TypeNonprofit
Size201-500 employees
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Administrative roles in Connecticut healthcare

Administrative roles in Connecticut healthcare are often in steady demand because clinics, hospitals, and long-term care settings rely on organized support to keep operations moving. These positions can be competitive when employers prefer candidates with business coursework or a Healthcare Unit Coordinator certification, along with the ability to pass drug and background checks. Review the posted requirements closely and compare them with the AI-summarized job details here, which condense the original description to save research time before you apply.

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