Shawnee Health Service·Carterville, Illinois
The Community Ombudsman advocates for residents in long-term care facilities by protecting their rights and resolving concerns. They conduct regular facility visits, investigate complaints, and provide education to residents, families, and staff.
Join Southern Illinois’ leading healthcare organization, with over 350 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life.
The Part-Time Community Ombudsman serves as an advocate for residents living in long-term care facilities. This role focuses on promoting and protecting residents’ rights, resolving concerns, and improving quality of life through person-centered advocacy, education, and communication.
The Community Ombudsman works directly with residents, families, and facility staff to address complaints, provide education on residents’ rights, and support a culture of dignity, respect, and person-directed care.
This position will have flexible hours!
Education & Experience Requirements Required Bachelor's degree in social work, Human Services, Nursing, or a related field preferred (or equivalent experience) Valid driver’s license and reliable transportation Preferred Experience working with older adults or individuals in long-term care settings Strong communication, advocacy, and problem-solving skills Starting salary – $21.00-$24.00
A bachelor's degree in social work, human services, nursing, or a related field is preferred. Candidates must possess a valid driver's license and reliable transportation.
Market context
In Illinois, part-time community ombudsman openings are typically tied to long-term care oversight and resident advocacy, so demand is often steady but specialized. These roles can be competitive because employers look for candidates with strong communication skills, field readiness, and the ability to travel reliably; on this platform, the job requirements and benefits are AI-summarized from the original posting, saving you research time. If you are considering applying, confirm your transportation setup and prepare examples of advocacy or casework experience.
