Northeast Counseling Services·Nanticoke, Pennsylvania
The Walk-In Crisis Worker provides in-person and phone-based psychiatric emergency assessments and interventions for diverse populations. They coordinate care, maintain clinical documentation, and collaborate with multidisciplinary teams to connect clients with community resources.
and more!
The Walk-In Crisis Worker provides in-person and phone-based assessment, intervention, and support for individuals experiencing psychiatric emergencies, including adults, children, and adolescents. As part of a multidisciplinary crisis team, this role conducts evaluations, coordinates care, engages support systems, and connects clients with appropriate community resources.
This full-time position requires the ability to work in high-stress, fast-paced environments, maintain safety protocols, complete clinical documentation, and collaborate with internal teams and external resources. A valid driver's license and willingness to travel locally are required.
A Master's Degree in Social Work, Psychology, Rehabilitation, Activity Therapies, Counseling, Education, or related fields and 3 years of Mental Health direct care experience.
Have a bachelor's degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.
Be a registered nurse.
Have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology or other social science and 2 years of experience in public or private human services with 1 year of mental health direct care experience.
Have a high school diploma or equivalency and 3 years of mental health direct care experience in public or private human services with employment as a mental health staff person prior January 1, 1992.
Be a consumer or a family member who has 1 year of experience as an advocate or leader in a consumers or family group, and has a high school diploma or equivalency.
Staff persons employed by a provider who have 5 years' experience as a supervisor of mental health services in a mental health agency prior to January 1, 1992, are exempted from this section.
Valid PA Driver's License
Must possess a working knowledge of the philosophy, concepts, mandates and operations of community health services and other human services agencies. they must have a knowledge of Crisis Intervention techniques and be proficient in writing and verbal communication skills.
Candidates must hold a Bachelor's or Master's degree in a relevant field such as Social Work, Psychology, or Nursing, along with 3 to 5 years of direct mental health care experience. A valid driver's license and proficiency in crisis intervention techniques are required.
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.
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