Scheduled Hours 40
Position Summary
This position will work closely with members of the clinical genomics laboratory to provide excellent and timely patient care by providing support for clinical and research laboratory testing activities to maximize the efficiency of genetic counseling efforts. Position assists with items related to both clinical and research laboratory testing workflows while serving as a liaison between the testing laboratory and those in the Department, University, and outside collaborators/clinicians.
Job Description: Primary
Duties & Responsibilities
Contact insurance companies to facilitate genetic test coverage and assist in the writing of letters of medical necessity. Submit and track authorizations/benefits for genetic testing and communicate outcomes with ordering providers. Complete patient information on lab requisition forms for genetic testing. Compile clinical information for laboratory testing and compile/disseminate specimen collection kits. Coordinate and provide instructions for patient testing and reconcile misinformation. Contact ordering providers with general inquiries and status of patient results. Assist the team with triaging incoming requests from patients and providers as well as managing/monitoring testing workflows. Serve as a liaison between the clinical testing lab, pathology billing, and clinical support staff. Contact ordering providers for follow-up information, general inquiries, as well as return of routine and RUSH test results. Routinely collect clinical data under clinical translational research protocols and assist with daily record-keeping. Working Conditions: Job Location/Working Conditions: Normal office environment. Patient care setting. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement.
Equipment
- Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
- Required
- Qualifications
- Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
- Certifications/Professional
- Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart
- Association,
- Basic
- Life
- Support -
- American
- Red
- Cross
- Work
- Experience: No specific work experience is required for this position.
Skills
- Not
- Applicable
- Driver's
- License: A driver's license is not required for this position.
- More
- About
- This
- Job
- Required
- Qualifications: Basic Life Support Certification or obtains certification within one month of employment. Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements.
Preferred Qualifications
Bachelor’s degree in medical sciences, psychology, healthcare or related field. Prior work experience, preferably in clinical research support.
Preferred Qualifications
Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting.
Skills
- Communication, Exercises Judgment, Healthcare Environments, Medical Sciences, Microsoft Office, Office Equipment, Organizational Savvy, Psychology Grade C07-H Salary Range $19.21 - $28.85 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
- For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You can add, edit, or delete job alerts at any time. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities! Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world. Useful Links
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Human Resources Benefits Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Regulatory Postings Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)
