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  3. Clinical Services Assistant - The Ridge Recovery Center (Per Diem)
HH

Clinical Services Assistant - The Ridge Recovery Center (Per Diem)

Hartford HealthCare·Willimantic, Connecticut

Unknown·On Site·2-5 yrs·Posted 3 months ago
Practice for this role

About the role

The Clinical Services Assistant provides direct care and case management for clients with mental health and substance abuse issues under clinician supervision. Responsibilities include facilitating therapy groups, monitoring medication, performing safety checks, and documenting patient progress.

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

Assists clinician(s) in providing coordinated services & case management for adult clients with mental health and/or substance abuse issues. All employees in this position are considered “Essential Employees” and may be required to provide mandated shift coverage for programming needs.

Key Responsibilities

  • 1.
  • Provides direct care, under the supervision of a licensed/credentialed clinician, by co-leading therapy groups and performing assigned case management activities to assist in achieving established client outcomes.
  • Provides basic counseling to help decrease the client’s anxiety and to assure continuity of care.
  • Prepares for and facilitates psychoeducational group sessions, social skill building, community meetings, and other therapeutic activities.
  • 2.
  • Implements established behavioral management plans for a program or for individual clients.
  • Supports client’s agreement with and adherence to the plan, implements rewards and consequences, and provides appropriate counseling support to patients/families to meet established goals of the plan.
  • 3.
  • Performs required safety checks as per the established cadence of the program.
  • Monitors activities on the floor, conduct intakes and patient belongings searches, and dispose of Potentially Dangerous Items (PDI) per protocols.
  • 4.
  • Monitors medication self-administration, assists clients with medication management; maintains appropriate paperwork per policy; transcribes medications per policy; maintains medication counts, including controlled substances; obtains vital signs; consults with nursing and medical staff as needed.
  • 5.
  • Observes clients and communicates to the Treatment Team (clinician, medical team, supervisors, nursing team) as to the effectiveness of the Treatment Plan.
  • Documents client/family responses as well as that of collateral contacts.
  • Identifies variances and contributes suggestions to the revision of the Treatment Plan as needed.
  • Initiates further interventions as determined by the Treatment Team.
  • 6.
  • Utilizes community resources and makes appropriate referrals in support of client’s Treatment Plan and the continuing care plans post discharge.
  • 7.
  • Assists with transportation arrangements, as approved by the Program Manager, for clients to attend program and meet aspects of their Treatment Plan that can’t be met on site.
  • 8.
  • Connects with area resources through service, health, and employment agencies, professional groups, committees, and consortiums to acquire comprehensive knowledge of services available for clients.
  • Participates in treatment conferences, staff meetings, and in-service training to support the provision of high quality client care.
  • 9.
  • Performs other related duties as required.

Associates in Drug and Alcohol Recovery Counseling (DARC), Human Services, or related field Bachelor's Degree in Social Work, Psychology, or related field is preferred Two (2) years of experience in a behavioral health or substance abuse setting is preferred Knowledge of Alcoholics (or Narcotics) Anonymous 12-Step Program is preferred Valid driver's license Valid CPR, Crisis Prevention Institute (CPI) & First Aid training certifications are preferred Bilingual (Spanish/English required (for Latino Program only) As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of: Medical and dental benefits 401(k) plan with employer match Generous paid time off with accrual starting on the date of hire, including seven paid holidays Additional voluntary benefits as well as employee discount programs

  • With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
  • Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
  • We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance.
  • Every moment matters.
  • And this is your moment.

Requirements

Candidates must hold an Associate degree in Human Services or a related field, with a Bachelor's degree preferred. Two years of experience in behavioral health or substance abuse settings is preferred, along with valid CPR and First Aid certifications.

  • associate degree
  • bachelor degree
  • Documentation
  • Treatment planning
  • Vital signs monitoring
  • Direct patient care
  • Crisis intervention
  • Mental health support
  • Case management
  • Safety monitoring
  • Referral coordination
  • Medication management
  • Behavioral management
  • Substance abuse counseling
  • Patient intake
  • Psychoeducational group facilitation
  • 12-Step program knowledge

Benefits

  • Paid holidays
  • Paid time off
  • Medical benefits
  • Dental benefits
  • 401(k) plan with employer match
  • Employee discount programs

Posting details

Employment type
Unknown
Work arrangement
On Site
Experience
2-5 yrs
Location
Willimantic, Connecticut
Posted
Apr 27, 2026
Application
Employer website
HH

Hiring organization

Hartford HealthCare

The Hospital of Central Connecticut is a 414-bed, 32-bassinet, acute-care community teaching hospital with campuses in New Britain and Southington. The hospital was created with the 2006 merger of the former New Britain General and Bradley Memorial hospitals. The Hospital of...

IndustryHospitals and Health Care
TypeNonprofit
Size1,001-5,000 employees
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Market context

Behavioral health roles in Connecticut

Behavioral health positions in Connecticut often draw steady demand from community providers, schools, and outpatient programs serving clients with ongoing support needs. These roles can be competitive because employers commonly look for reliable scheduling, documentation skills, and practical requirements such as a high school diploma, a valid driver’s license, access to an insured vehicle, and completed clearances. Review the AI-summarized requirements and benefits here to save time, then confirm travel expectations and required verifications before applying.

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