UPMC·McKeesport, Pennsylvania
The Behavioral Health Navigator I assesses patients in the emergency department and develops initial treatment plans to facilitate appropriate disposition. They also manage patient flow, coordinate with psychiatrists, and provide resource-specific information to patients and families.
UPMC Western Behavioral Health is hiring a casual Behavioral Health Navigator I to support UPMC McKeesport!
The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the McKeesport Emergency Department.
They will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning.
They will have the ability to identify acuity level of patient and facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.
The incumbent will work 8 hours every 4 weeks.
Shifts will include days, evenings, nights, and weekends. *UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*
Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork. Demonstrate ability to utilize DSMV and to develop provisional diagnosis. Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames. Knowledge of insurance programs, processes and able to obtain authorizations as needed. Participate in interdisciplinary activities such as staff meetings and other committees as assigned. Maintain competency requirements. Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning. Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly Follow outpatient scheduling or referral documentation guidelines Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement Ability to verbally present the case to physicians and others Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family's ability to accept referrals.
Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
Candidates must hold a Bachelor's degree in Psychology, Counseling, or Social Work with one year of direct mental health experience, or a Master's degree in a related field. Applicants are required to possess specific certifications including CPR and CCMC, and must submit academic transcripts.
Market context
Behavioral Health Navigator roles in Pennsylvania are often competitive because employers look for candidates who combine mental health experience with formal education and current certifications. For this UPMC McKeesport casual position, the stated requirements include a bachelor’s degree in Psychology, Counseling, or Social Work with direct mental health experience, or a related master’s degree, plus CPR and CCMC certification and academic transcripts. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your transcripts and certifications are ready before applying.