Tampa

Florida

1620 live openings

Qualifications, Credentials and Skills

• Current AART certification.
• Current CPR and AED certification.
• Excellent patient care skills.
• Strong organizational skills.
• Verbal and written skills necessary to communicate clearly and professionally with coworkers, patients, insurance companies and physician office personnel.
• Project and maintain a positive image in telephone interactions with patients, insurance companies, other health care providers and coworkers and maintain an appearance of composure under stressful situations.
• Basic computer, calculator, fax, copier skills.

Other Qualifications

• Ability to work as a team member of various work groups and multi-disciplinary problem solving teams.
• Ability to hear and communicate via telephone with patients and staff.
• Ability to exercise good judgment, work independently without close supervision and respond to concerns of others with tact.
• Ability to organize and prioritize duties, shifting suddenly to new tasks as priorities change, adjusting work schedule to reflect changing situations and requirements.
• Ability to concentrate in a busy work area.

Foundational Values

• Observe and comply with OAM Core Values.
• Provide professional and friendly atmosphere.
• Provide excellent customer service.
• Introduce self when greeting patients and visitors in person or via telephone.
• Follow appropriate chain of command for reporting issues such as grievances, patient complaints and staffing issues.
• Use time effectively.
• Treat all people fairly regardless of age, race, sex, disability, religion, etc.