Care Coordinator - Adult SMI Outpatient Services

Valid Indiana driver’s license and driving record that meets Eskenazi Health’s driving policy requirements

What We Offer

We strive to provide a realistic and sustainable work experience for individuals committed to long‑term work in community behavioral health, particularly with adults living with serious mental illness and substance use disorders. To support this, we offer:

A 4‑day workweek pilot, designed to promote sustainability, focus, and consistent, high‑quality careThis schedule model is evaluated on an ongoing basis and may be modified or discontinued based on program and organizational needs. Structured schedules Clinical supervision and professional support Opportunities for growth and skill development A culture that prioritizes client continuity, collaboration, and staff longevity, recognizing the demands of SMI/SUD work

Learn more about why people choose to work at Sandra Eskenazi Mental Health Center: https://www.youtube.com/watch?v=3nYioYHzhj4

Benefits

• Medical Insurance Dental Vision Retirement benefits Paid Time Off (PTO) Employee Assistance Program (EAP) Additional employee benefits available Competitive pay Essential Functions and Responsibilities
• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
• Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
• In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
• Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
• Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
• Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need
• Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
• Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
• Provides case management including working with family, significant others and community supports to assist clients in meeting goals
• Meets agency requirements for continuing education
• May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle Knowledge, Skills & Abilities Knowledge
• Basic knowledge of behavioral health
• Basic knowledge of substance use disorder and/or co-occurring disorders
• Basic knowledge of medical terminology
• Knowledge of client rights and responsibilities
• Must meet all population-specific competencies for role and service area

• Skills
• Basic computer skills
• Crisis intervention skills
• Strong interpersonal skills

• Abilities
• Ability to teach a skill based upon person-centered learning needs and learning styles
• Ability to be both clear and concise in written and verbal communications
• Ability to work cooperatively in a multidisciplinary team
• Ability to think critically and problem-solve efficiently
• Ability to provide hands-on client care
• Ability to perform safety interventions including physical safety interventions required for service area
• Ability to lift a minimum of 15 lbs

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.